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Toyota's A3 reports for improving 6-S activities: an aeronautical industry case study

Author

Listed:
  • R. Gnanaguru
  • K. Puvaneswari
  • Jogendra Mallick
  • C. Jegadheesan
  • V. Mohan Sivakumar
  • S.R. Devadasan

Abstract

6-S (5-S and sixth 'S' as Safety) is considered as foundation of all the improvement activities like TQM, TPM, Lean, etc. Implementation of 6-S principles helps everyone in the organisation to live a better and safe life. The sustenance of 6-S requires a small team. The team should be a self-directed work team adept in problem solving in addition to their regular work. But, practically most of the organisations have failed due to improper communication regarding 6-S related issues and low responsibilities. To overcome this subjectivity, the authors introduced Toyota's A3 report in 6-S process as an improvement tool. The A3 report is named because the report is printed on an A3 size sheet which contains pictures, diagrams and charts. This paper presents a case study to show how A3 reports are implemented in 6-S process improvement in an aeronautical industry.

Suggested Citation

  • R. Gnanaguru & K. Puvaneswari & Jogendra Mallick & C. Jegadheesan & V. Mohan Sivakumar & S.R. Devadasan, 2011. "Toyota's A3 reports for improving 6-S activities: an aeronautical industry case study," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 10(2), pages 239-254.
    • Handle: RePEc:ids:ijsoma:v:10:y:2011:i:2:p:239-254
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    Cited by:

    1. Rateb Sweis & Asma'a Ismaeil & Bader Obeidat & Raed Kareem Kanaan, 2019. "Reviewing the Literature on Total Quality Management and Organizational Performance," Journal of Business & Management (COES&RJ-JBM), , vol. 7(3), pages 192-215, July.

    More about this item

    Keywords

    6-S; Toyota; A3 report; process improvement; Hindustan Aeronautics Limited; HAL; case study; aeronautical industry; India; self-directed work teams.;
    All these keywords.

    JEL classification:

    • A3 - General Economics and Teaching - - Multisubject Collective Works

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