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Workplace spirituality, frontline employee adaptability and job outcomes: an empirical study

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  • Michael Sony
  • Nandakumar Mekoth

Abstract

The paper aims to study the impact of various dimensions of workplace spirituality (compassion, mindfulness and meaningful work) on FLE adaptability and job outcomes (job satisfaction and job performance). A sample of 517 FLEs working in the power sector in India participated in this cross sectional study, conducted on non-WEIRD (western, educated, industrialised, rich and democratic) samples. The research using structural equation modelling, finds a positive relationship between three dimensions of workplace spirituality on FLE adaptability. Besides, FLE adaptability is found to positively impact job outcomes (job satisfaction and job performance). This study also found that FLE adaptability to be completely mediating the relationship between workplace spirituality and job outcomes. The results and implications are discussed.

Suggested Citation

  • Michael Sony & Nandakumar Mekoth, 2017. "Workplace spirituality, frontline employee adaptability and job outcomes: an empirical study," International Journal of Process Management and Benchmarking, Inderscience Enterprises Ltd, vol. 7(4), pages 437-465.
    • Handle: RePEc:ids:ijpmbe:v:7:y:2017:i:4:p:437-465
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    Citations

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    Cited by:

    1. Ali Katebi & Mohammad Hossain HajiZadeh & Ali Bordbar & Amir Masoud Salehi, 2022. "The Relationship Between “Job Satisfaction” and “Job Performance”: A Meta-analysis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 21-42, March.
    2. Akyürek Suat & Can Ülker & Kiliçalp Miray, 2023. "The mediating role of work engagement on the relationship between interpersonal adaptability and dealing with uncertain and unpredictable work situations," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 13(2), pages 142-153, December.
    3. Michael Sony & Neeta Baporikar, 2021. "Fallacies in Decision Making From an Asian Perspective," International Journal of Asian Business and Information Management (IJABIM), IGI Global, vol. 12(3), pages 117-132, July.

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