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Key-drivers in hotel and environmental management: a comparative analysis in Malaysia

Author

Listed:
  • Azilah Kasim
  • Cezar Scarlat
  • Jasmine Raziah Rashid

Abstract

In tourism, the environment is a core business product. Since hotels occupy a central place in the tourism industry and its development does impact upon the environment considerably, it is believed that hotels should be more proactive in their managerial response concerning environmental performance. Using interview data, this study compares the environmental management practices among hotels operating in Penang and Langkawi, Malaysia. The results have shown that although hotel companies in both destinations are concerned with environmental management issues, many are not proactive enough in their responses and prefer to only take management initiatives that have considerable financial benefits for their business. Focus has been mainly on cost-cutting management measures such as minimising energy use and water conservation as this contributes directly toward a hotel's profitability. In both cases, business refuses to take sole ownership on environmental management. Instead, the government and society are expected to play a leading role before business can be expected to emulate.

Suggested Citation

  • Azilah Kasim & Cezar Scarlat & Jasmine Raziah Rashid, 2008. "Key-drivers in hotel and environmental management: a comparative analysis in Malaysia," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 5(2), pages 123-135.
    • Handle: RePEc:ids:ijmede:v:5:y:2008:i:2:p:123-135
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    Cited by:

    1. Zakaria Elkhwesky, 2022. "A systematic and major review of proactive environmental strategies in hospitality and tourism: Looking back for moving forward," Business Strategy and the Environment, Wiley Blackwell, vol. 31(7), pages 3274-3301, November.

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