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Intellectual capital and organisational performance in Malaysian knowledge-intensive SMEs

Author

Listed:
  • Muhammad Khalique
  • Nick Bontis
  • Jamal Abdul Nassir Bin Shaari
  • Mohd Rafi Yaacob
  • Rohana Ngah

Abstract

This study was designed to test and validate the integrated intellectual capital model by examining the relationship between intellectual capital and organisational performance of small and medium enterprises (SMEs) operating in the electrical and electronics manufacturing sectors in Malaysia. Data was collected through a validated survey instrument administered on a sample of 237 respondents from targeted SMEs. Cronbach's alpha and confirmatory factor analysis were used to examine the reliability and validity of the research instrument. Structural equation modelling was used to test the proposed research hypotheses. The results demonstrate that human capital, customer capital, structural capital, social capital, technological capital and spiritual capital are crucial components of intellectual capital and all link to organisational performance. Although there are limitations to measuring intellectual capital quantitatively, this study provides further insight into the relationship between intellectual capital and organisational performance within a developing nation. The limitations of the study include a limited scope of generalisability.

Suggested Citation

  • Muhammad Khalique & Nick Bontis & Jamal Abdul Nassir Bin Shaari & Mohd Rafi Yaacob & Rohana Ngah, 2018. "Intellectual capital and organisational performance in Malaysian knowledge-intensive SMEs," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 15(1), pages 20-36.
    • Handle: RePEc:ids:ijlica:v:15:y:2018:i:1:p:20-36
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    Citations

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    Cited by:

    1. Hesty Erviani Zulaecha & Yuswar Z. Basri & Yvonne Augustine & Susi Dwi Mulyani, 2021. "The effect of sustainability management practice, enterprise risk management, and business strategies on integrated sustainability performance with intellectual capital as a moderating variable," Technium Social Sciences Journal, Technium Science, vol. 23(1), pages 401-414, September.
    2. Syed Tanveer Hussain Shah & Syed Mohsin Ali Shah & Hatem El-Gohary, 2023. "Nurturing Innovative Work Behaviour through Workplace Learning among Knowledge Workers of Small and Medium Businesses," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 14(4), pages 3616-3639, December.
    3. Vikram JEET & Inass Salamah ALI, 2023. "Unleashing The Importance Of Intellectual Capital To Achieve Competitive Advantage In Smes: The Mediating Role Of Entrepreneurial Orientation," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 15(3), pages 44-54, September.
    4. Víctor Gómez-Valenzuela, 2022. "Intellectual capital factors at work in Dominican firms: understanding their influence," Journal of Innovation and Entrepreneurship, Springer, vol. 11(1), pages 1-24, December.
    5. Siti Choiriah & Shanti Lysandra, 2022. "Effect of Green Accounting, Intellectual Capital on Financial Performance, and Competitive Advantage as moderating variables," Technium Social Sciences Journal, Technium Science, vol. 34(1), pages 362-373, August.
    6. Yusuf Iskandar & Joeliaty & Umi Kaltum & Hilmiana, 2021. "The Relationship Between Intellectual Capital and Performance of Social Enterprises: A Literature Review," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 10, September.
    7. Zhiwen Li & Oswin Aganda Anaba & Zhiqiang Ma & Mingxing Li, 2021. "Ghanaian SMEs Amidst the COVID-19 Pandemic: Evaluating the Influence of Entrepreneurial Orientation," Sustainability, MDPI, vol. 13(3), pages 1-27, January.
    8. Keonhyeong Lee & Liyuan Wang, 2023. "Chinese High-Tech Export Performance: Effects of Intellectual Capital Mediated by Dynamic and Risk Management Capabilities," SAGE Open, , vol. 13(1), pages 21582440231, February.
    9. Afdol Muftiasa & Lili Adi Wibowo & Ratih Hurriyati & Agus Rahayu, 2023. "Intellectual Capital and Firm Performance within Telecommunications Industry during the New Normal Era," E&M Economics and Management, Technical University of Liberec, Faculty of Economics, vol. 26(1), pages 126-144, March.
    10. Nagwan AlQershi & Zakaria Bin Abas & Sany Sanuri Mohd Mokhtar, 2019. "THE MEDIATING EFFECT OF HUMAN CAPITAL ON THE RELATIONSHIP BETWEEN STRATEGIC INNOVATION AND THE PERFORMANCE OF MANUFACTURING SMEs IN YEMEN," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 10(1).
    11. Md Nur Nabi & Qijie Gao & Md Takibur Rahman & Shaun O. Britton & Mohammad Muzahidul Islam, 2020. "Intellectual Capital and Corporate Performance: Evidence From Banking Industry of Bangladesh," International Journal of Human Resource Studies, Macrothink Institute, vol. 10(1), pages 234259-2342, December.

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