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Drivers for improving supply chain performance: an empirical study

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  • Paul Hofmann
  • Gerald Reiner

Abstract

A lot of innovation happening nowadays is not so much in the products as in the processes. The importance of integrated, globally optimised supply chains is well understood. Executives have discovered the impact on business performance that can be achieved by effectively managing their supply chains. Nevertheless, a recent study shows that only a fraction of today's supply chains are managed efficiently. One important reason is the mounting challenges faced by executives. These include globalisation and outsourcing, a significant increase in supply and demand uncertainties, more products with short life cycles and the proliferation of products in today's markets. We will identify measures to characterise the business performance as well as supply chain effectiveness and develop measures to characterise the level of maturity of the business process and the information technology employed by a company. Our objective in this research is to identify enablers that allow companies to manage their supply chains so as to maximise business performance. We focus on two classes of enablers: business processes and information technology.

Suggested Citation

  • Paul Hofmann & Gerald Reiner, 2006. "Drivers for improving supply chain performance: an empirical study," International Journal of Integrated Supply Management, Inderscience Enterprises Ltd, vol. 2(3), pages 214-230.
    • Handle: RePEc:ids:ijisma:v:2:y:2006:i:3:p:214-230
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    Citations

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    Cited by:

    1. Bronzo, Marcelo & de Resende, Paulo Tarso Vilela & de Oliveira, Marcos Paulo Valadares & McCormack, Kevin P. & de Sousa, Paulo Renato & Ferreira, Reinaldo Lopes, 2013. "Improving performance aligning business analytics with process orientation," International Journal of Information Management, Elsevier, vol. 33(2), pages 300-307.
    2. Maurizio Bevilacqua & Filippo Emanuele Ciarapica & Davide D'Ettorre & Giovanni Mazzuto & Claudia Paciarotti, 2014. "Total quality control through value stream mapping: a case study of small medium enterprises," International Journal of Integrated Supply Management, Inderscience Enterprises Ltd, vol. 9(1/2), pages 94-109.
    3. Remco Dijkman & Sander Vincent Lammers & Ad Jong, 2016. "Properties that influence business process management maturity and its effect on organizational performance," Information Systems Frontiers, Springer, vol. 18(4), pages 717-734, August.
    4. Seuring, Stefan, 2009. "The product-relationship-matrix as framework for strategic supply chain design based on operations theory," International Journal of Production Economics, Elsevier, vol. 120(1), pages 221-232, July.

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