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Perceived importance and effectiveness of KM performance outcomes: perspective of institutions of higher learning

Author

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  • Sharimllah Devi Ramachandran
  • Siong Choy Chong
  • Binshan Lin

Abstract

This article examines the perceived importance and effectiveness of 19 Knowledge Management (KM) performance outcomes based on survey data collected from 185 academics working in a public university in Malaysia. The factor analysis results reveal an important confirmation to the theoretical findings in the literature with respect to the KM performance outcomes. The paired t-test results show a significant difference between all the KM performance outcomes perceived as important and their effectiveness. The result supports findings from the industry setting and suggestions are provided on how Institutions of Higher Learning (IHLs) in general can implement KM effectively from the outcomes perspective.

Suggested Citation

  • Sharimllah Devi Ramachandran & Siong Choy Chong & Binshan Lin, 2008. "Perceived importance and effectiveness of KM performance outcomes: perspective of institutions of higher learning," International Journal of Innovation and Learning, Inderscience Enterprises Ltd, vol. 5(1), pages 18-37.
    • Handle: RePEc:ids:ijilea:v:5:y:2008:i:1:p:18-37
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    Cited by:

    1. Zahid Shafait & Jiayu Huang, 2022. "Nexus of Emotional Intelligence and Learning Outcomes: A Cross-Country Study of China and Pakistan Higher Educational Institutes," IJERPH, MDPI, vol. 19(23), pages 1-24, December.
    2. Yousra Harb & Wejdan Alakaleek & Yanyan Shang & Ayman Harb, 2024. "The Effect of Knowledge Management Practices Exploration and Exploitation on Individual Performance and Empowerment," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 1801-1822, March.

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