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Innovation through Information Technology (IT) enabled Business Process Management (BPM): a review of key issues

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  • Majed Al-Mashari

Abstract

This paper presents an holistic review of Business Process Management (BPM). It reviews the definitions of BPM, its philosophies, principles and benefits. It then conceptualises the major role of Information Technology (IT) in BPM, and reviews BPM relationship with strategic management and organisational structure. Finally, the paper discusses BPM tools, and BPM-related approaches such as process reengineering and benchmarking.

Suggested Citation

  • Majed Al-Mashari, 2006. "Innovation through Information Technology (IT) enabled Business Process Management (BPM): a review of key issues," International Journal of Innovation and Learning, Inderscience Enterprises Ltd, vol. 3(4), pages 403-415.
  • Handle: RePEc:ids:ijilea:v:3:y:2006:i:4:p:403-415
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    Cited by:

    1. Zhaojun Yang & Jun Sun & Yali Zhang & Ying Wang, 2017. "Green, Green, It’s Green: A Triad Model of Technology, Culture, and Innovation for Corporate Sustainability," Sustainability, MDPI, vol. 9(8), pages 1-23, August.

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