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Explaining the (In)effectiveness of on-the-job training

Author

Listed:
  • Marcel R. Van Der Klink
  • Jan N. Streumer

Abstract

This paper discusses the design and outcomes of a study into the effectiveness of on-the-job training (OJT). The study was carried out at the privately owned post offices where novice desk clerks learned the ropes under the guidance of a mentor. A pre-test-post-test design was used and data were collected from trainees, their mentors and trainers. Regression analyses were used to investigate relationships between various variables and training effects. The findings indicate that the training was partly successful. Primarily workplace characteristics and trainee characteristics explained the observed training effects.

Suggested Citation

  • Marcel R. Van Der Klink & Jan N. Streumer, 2006. "Explaining the (In)effectiveness of on-the-job training," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 6(1), pages 114-130.
    • Handle: RePEc:ids:ijhrdm:v:6:y:2006:i:1:p:114-130
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    Cited by:

    1. Carlisle, Joanna & Bhanugopan, Ramudu & D'Netto, Brian, 2019. "Enhancing task performance through effective training: The mediating role of work environment and moderating effect of non-mandatory training," Journal of Business Research, Elsevier, vol. 104(C), pages 340-349.

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