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Impact of organisational justice on work outcomes in the pharmaceutical industry in Kuwait

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  • Ibrahim Mohamed
  • Roland K. Yeo

Abstract

This paper investigates the impact of organisational justice on work outcomes based on the moderation of trust and mediation of social exchange. A survey was conducted in the Kuwait pharmaceutical industry receiving 324 responses. Through multiple regression analyses, findings indicate that the perception of social exchange and organisational justice was influenced by the negative moderation of trust. Commitment to organisation, workplace aggression control and employee engagement were found to have a significant inverse relationship with intention to quit, while organisational citizenship behaviour, job satisfaction and commitment to supervisor demonstrated a direct positive relationship with intention to quit. The study extends the theoretical concepts of justice by illuminating the importance of context arising from culture, workforce diversity and industry competitiveness. Particularly, trust and social exchange are interrelated to offer a different perspective to the understanding of organisational justice and work outcomes. The paper outlines some implications for human resource management.

Suggested Citation

  • Ibrahim Mohamed & Roland K. Yeo, 2014. "Impact of organisational justice on work outcomes in the pharmaceutical industry in Kuwait," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 14(1/2/3), pages 17-46.
    • Handle: RePEc:ids:ijhrdm:v:14:y:2014:i:1/2/3:p:17-46
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    Cited by:

    1. Mohammad Zayed & Junaimah Jauhar & Zurina Mohaidin & Mohsen Ali Murshid, 2020. "Effects of Inter-organizational Justice on Dimensions of Organizational Citizenship Behaviours: A Study on Kuwait Ministries’ Employees," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 45(4), pages 444-470, November.

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