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Do cognitive and behavioural trust matter when inclusive leadership influences organisational citizenship behaviour among policemen?

Author

Listed:
  • Linus Jonathan Vem
  • Peter Emmanuelz Omaye
  • Danjuma Nimfa Tali
  • Abel Daniel Ochigbo

Abstract

The need to maintain citizenship behaviour among employees is critical for organisational success. This study seeks to explore the factors that determine organisational citizenship behaviour (OCB) by assessing the predictive role of inclusive leadership (IL) through cognitive and behavioural trust underpinned by social exchange theory (SET). Data was collected from officers and men of the Nigeria Police using two different questionnaires. The officers reported on the men's citizenship behaviour, and the men reported the officers' level of trust and inclusive leadership. In all, a usable response of 165 each were obtained from the two sources surveyed. The hypothesised relationships were analysed using SMART-PLS 4, a structural equation modelling (SEM)-based tool. The results suggest that IL has a positive and significant effect on OCB. Behavioural and cognitive trust mediate the relationship between IL and OCB. Some theoretical and practical implications of the findings were discussed.

Suggested Citation

  • Linus Jonathan Vem & Peter Emmanuelz Omaye & Danjuma Nimfa Tali & Abel Daniel Ochigbo, 2025. "Do cognitive and behavioural trust matter when inclusive leadership influences organisational citizenship behaviour among policemen?," International Journal of Complexity in Leadership and Management, Inderscience Enterprises Ltd, vol. 4(1), pages 36-54.
    • Handle: RePEc:ids:ijclma:v:4:y:2025:i:1:p:36-54
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