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Managing for performance: corporate responsibility and internal stakeholders

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  • S. Jaseem Ahmad, Nicholas O'Regan, Abby Ghobadian

Abstract

Businesses today face more than just commercial and competitive pressures. Recent decades have seen an increasing emphasis on corporate responsibility and ethical, socially responsible corporate behaviour. Research suggests a positive link between responsible corporate behaviour and financial performance. Concurrently, the emergence of stakeholder theory has focused attention on businesses and their relationships with important groups and institutions. Arguably, maintaining good stakeholder relationships is fundamentally sound management and can result in enhanced corporate reputation. Much of the extant literature on these issues, however, has centred on conceptual issues, large corporations, external stakeholders and/or North American case studies. Where internal stakeholders have been considered, the discussion has often been limited to working conditions, pay and benefits, and related matters. This paper broadens the research to date by focusing on internal stakeholders in small and medium-sized enterprises in the UK. It reports the findings of a study designed to assess the perceived impact of selected attributes of responsible corporate practice, as they pertain to internal stakeholders, beyond the basic issues of working conditions and rewards.

Suggested Citation

  • S. Jaseem Ahmad, Nicholas O'Regan, Abby Ghobadian, 2003. "Managing for performance: corporate responsibility and internal stakeholders," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 5(2/3), pages 141-153.
    • Handle: RePEc:ids:ijbpma:v:5:y:2003:i:2/3:p:141-153
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    Citations

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    Cited by:

    1. Bhattacharya, Tania Ray & Managi, Shunsuke, 2012. "Contributions of the private sector to global biodiversity protection: case study of the fortune 500 companies," MPRA Paper 39949, University Library of Munich, Germany.
    2. Hillenbrand, Carola & Money, Kevin, 2009. "Segmenting stakeholders in terms of Corporate Responsibility: Implications for Reputation Management," Australasian marketing journal, Elsevier, vol. 17(2), pages 99-105.
    3. Gallear, David & Ghobadian, Abby & Chen, Weifeng, 2012. "Corporate responsibility, supply chain partnership and performance: An empirical examination," International Journal of Production Economics, Elsevier, vol. 140(1), pages 83-91.
    4. Ali, Imran & Ali, Jawaria Fatima, 2011. "Corporate social responsibility, corporate reputation and employee engagement," MPRA Paper 33891, University Library of Munich, Germany.
    5. Maria-Gabriella Baldarelli & Sabrina Gigli, 2014. "Exploring the drivers of corporate reputation integrated with a corporate responsibility perspective: some reflections in theory and in praxis," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 18(2), pages 589-613, May.
    6. Carola Hillenbrand & Kevin Money & Stephen Pavelin, 2012. "Stakeholder-Defined Corporate Responsibility for a Pre-Credit-Crunch Financial Service Company: Lessons for How Good Reputations are Won and Lost," Journal of Business Ethics, Springer, vol. 105(3), pages 337-356, February.
    7. Céline Gainet, 2010. "Exploring the Impact of Legal Systems and Financial Structure on Corporate Responsibility," Journal of Business Ethics, Springer, vol. 95(2), pages 195-222, September.

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