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The usability of university websites - a study on European University of Lefke

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  • Ersin Caglar
  • S. Ahmet Mentes

Abstract

An institution's website is a gateway to its information, products and services. As such, it should be a reflection of the needs of the stakeholders it serves. The usability is an extremely important aspect of individual website to survival in digital environment for each institution. The aim of the study is to evaluate the effects of the information age on universities in the context website and explore the usability of EUL's (European University of Lefke) website in terms of student usage. Website analysis and measurement inventory (WAMMI) questionnaire, composed of 20 questions, is used for the analysis. The questionnaire was applied to 293 students, studying at different faculties of EUL. Non-parametric and regression techniques are used for analysing the data. The results reveal dissatisfaction about EUL's website.

Suggested Citation

  • Ersin Caglar & S. Ahmet Mentes, 2012. "The usability of university websites - a study on European University of Lefke," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 11(1), pages 22-40.
    • Handle: RePEc:ids:ijbisy:v:11:y:2012:i:1:p:22-40
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    Citations

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    Cited by:

    1. AbdulHafeez Muhammad & Ansar Siddique & Quadri Noorulhasan Naveed & Uzma Khaliq & Ali M. Aseere & Mohd Abul Hasan & Mohamed Rafik N. Qureshi & Basit Shahzad, 2021. "Evaluating Usability of Academic Websites through a Fuzzy Analytical Hierarchical Process," Sustainability, MDPI, vol. 13(4), pages 1-22, February.
    2. Ayman N. Alkhaldi & Ahmed Al-Sa’di, 2018. "Gender Differences in User Satisfaction of Mobile Touch Screen Interfaces: University Students’ Service Sites," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 15(06), pages 1-21, December.
    3. Renuka Nagpal & Deepti Mehrotra & Pradeep Kr. Bhatia, 2016. "Usability evaluation of website using combined weighted method: fuzzy AHP and entropy approach," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 7(4), pages 408-417, December.
    4. Anushree Karani & Heena Thanki & Sarla Achuthan, 2021. "Impact of University Website Usability on Satisfaction: A Structural Equation Modelling Approach," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 46(2), pages 119-138, May.

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