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Framework for supporting 'business process reengineering'-based business models

Author

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  • Sanjay Mohapatra
  • Anupam Choudhury
  • K. Ganesh

Abstract

This research attempts to link up three streams of management thoughts; the industry focus, the organisational focus and process focus, to arrive at a unified view for business process reengineering (BPR) readiness. Secondary survey methodology was adopted to analyse industry and firms operating in several industries. Using existing literature, the different available models for industry, organisation and process focus were studied and factors that impact decisions for reengineering were determined. As is seen from literature, risks involved in reengineering are high and all the processes need not be reengineered. To address these issues (risks and prioritisation of processes), this research has developed a BPR readiness framework which, when adopted, will reduce the uncertainties in reengineering, and improve performance of the firm while retaining its competitive advantage. The readiness framework has been tested and has shown promising business results. It can be applied to other firms to determine the trigger points for carrying out process reengineering.

Suggested Citation

  • Sanjay Mohapatra & Anupam Choudhury & K. Ganesh, 2017. "Framework for supporting 'business process reengineering'-based business models," International Journal of Business Innovation and Research, Inderscience Enterprises Ltd, vol. 13(4), pages 451-474.
    • Handle: RePEc:ids:ijbire:v:13:y:2017:i:4:p:451-474
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    Cited by:

    1. Sanjay Mohapatra, 2021. "Human and computer interaction in information system design for managing business," Information Systems and e-Business Management, Springer, vol. 19(1), pages 1-11, March.

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