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Supply chain-oriented performance measurement for automotive spare parts

Author

Listed:
  • Sander De Leeuw
  • Loek Beekman

Abstract

Literature provides a number of conceptual frameworks and discussions on performance measurement in supply chains. However, most of these frameworks focus on a single link of a supply chain. Furthermore, there is a lack of empirical analysis and case studies on performance metrics and measurements in a supply chain context. This article provides the results of an empirical study into performance measurement in the automotive spare parts supply chain, with a focus on the dependent channel. We have applied a supply chain performance measurement model called the LogistiQual model. We will discuss the types of measures used by companies in the automotive spare parts supply chain and will argue that in the automotive spare parts supply chain performance is, to a certain extent, measured with a supply chain perspective but not completely.

Suggested Citation

  • Sander De Leeuw & Loek Beekman, 2008. "Supply chain-oriented performance measurement for automotive spare parts," International Journal of Automotive Technology and Management, Inderscience Enterprises Ltd, vol. 8(1), pages 56-70.
    • Handle: RePEc:ids:ijatma:v:8:y:2008:i:1:p:56-70
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