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The Influence Of Motivations And Other Factors On The Results Of Implementing Iso 9001 Standards

Author

Listed:
  • del Castillo-Peces, Carlos

    (Universidad Rey Juan Carlos (España))

  • Mercado-Idoeta, Carmelo

    (Universidad Rey Juan Carlos (España))

  • Prado-Roman, Miguel

    (Universidad Rey Juan Carlos (España))

  • del Castillo-Feito, Cristina

    (Universidad Rey Juan Carlos (España))

Abstract

The objective of this paper is to analyze the influence that the internal and external motivations, as well as other factors can suppose for the appearance of the benefits derived from the adherence to the ISO 9001 Standards. For this, it has been made a research centered in The Spanish construction sector. This sector is of great importance at both the global and Spanish level, and ISO 9001 Standard is widespread in it. A questionnaire was sent to 302 companies that are part of this sector, obtaining 126 valid questionnaires, whose data have been treated using a multiple linear regression model. The results of this model indicate that the type of internal or external motivation to implement such a regulation, as well as the seniority in adhering to it, are significant variables for the achievement of the positive results that can be derived from ISO 9001. However, the size of the company is not significant for the appearance of such results. / 0

Suggested Citation

  • del Castillo-Peces, Carlos & Mercado-Idoeta, Carmelo & Prado-Roman, Miguel & del Castillo-Feito, Cristina, 2018. "The Influence Of Motivations And Other Factors On The Results Of Implementing Iso 9001 Standards," European Research on Management and Business Economics (ERMBE), Academia Europea de Dirección y Economía de la Empresa (AEDEM), vol. 24(1), pages 33-41.
    • Handle: RePEc:idi:jermbe:v:24:y:2018:i:1:p:33-41
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    Citations

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    Cited by:

    1. Martínez-Zarzuelo, Angélica & Rodríguez-Mantilla, Jesús Miguel & Fernández-Díaz, María José, 2022. "Improvements in climate and satisfaction after implementing a quality management system in education," Evaluation and Program Planning, Elsevier, vol. 94(C).
    2. Yang, Zhiqing & Liu, Peiyao & Luo, Lianfa, 2023. "Growing exports through ISO 9001 quality certification: Firm-level evidence from Chinese agri-food sectors," Food Policy, Elsevier, vol. 117(C).
    3. Mehdi Bouchetara & Ahlem Fatma Zohra Amrani & Imad Eddine, 2022. "The Implementation of a Quality Management System in Accordance with ISO 9001: 2015 Standard: A Case Study," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(1), pages 261-286.

    More about this item

    Keywords

    ISO 9001 Standard; Quality Assurance Standards; Quality management; Spanish construction sector; 0;
    All these keywords.

    JEL classification:

    • L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration

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