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Data-Privacy Concerns and Its Influence on Consumer Purchasing Intention in Bangladesh and India

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  • Sharjana Alam Shaily

Abstract

The research studies the factors of customers’ awareness of their online behavior. This paper aims to highlight the gaps in customer awareness and views regarding data privacy, marketing research, and factors that impact the purchasing intentions in developing nations like India and Bangladesh. Previously it can be seen that there has been much research done in this area, but mostly those were for developed nations. However, in developing nations, like Bangladesh and India, which are outstanding and growing markets for online marketers, the concept of data privacy is not observed meticulously. Descriptive, relational, and quantitative research methodologies were applied for the study. Inferential statistics via SPSS were used to accomplish the purpose of the research. The target population was infinite, and the sampling frame was focused on Bangladesh and India’s internet users. 440 respondents were approached, and the received response rate was close to 81%, 354 responses. Unlike this study, commonly explorative and qualitative research methodologies were considered for similar research before. The research outcomes demonstrate that consumers in Bangladesh and India are mindful of data privacy, and the result of this research supports the current literature. The outcomes showed a significant positive relationship between the consumers’ view of how online platforms of companies handle their data with their buying intentions. Nevertheless, in these recommended relationships from the framework, customer commitment’s moderating influence plays a significant role in forming buying intention. The research is particularly important for marketing professionals to understand customers’ expectations from the companies regarding customize marketing. This research envisioned to cause some influence the literature and executive implications with development of a new research framework, adjusting new variables, and hypotheses, which were solely based on keeping in mind, the customers of Bangladesh and India.

Suggested Citation

  • Sharjana Alam Shaily, 2021. "Data-Privacy Concerns and Its Influence on Consumer Purchasing Intention in Bangladesh and India," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 13(1), pages 1-26, February.
  • Handle: RePEc:ibn:ijmsjn:v:13:y:2021:i:1:p:26
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    References listed on IDEAS

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    1. Bleier, Alexander & Eisenbeiss, Maik, 2015. "The Importance of Trust for Personalized Online Advertising," Journal of Retailing, Elsevier, vol. 91(3), pages 390-409.
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    Cited by:

    1. Aulia, Rahman Rifqy & Saili, Abdul Rahman & Fatah, Fazleen Abdul & Mohd Noor, Wan Noranida Wan & Kamarulzaman, Nur Badriyah & Bayuny, Ahmad Fadlur Rahman & Santoso, Dwi Budi & Pangestuty, Farah Wuland, 2024. "Determinants of Purchasing Intention of Agricultural Products via E-commerce Platforms in Jakarta, Indonesia," Research on World Agricultural Economy, Nan Yang Academy of Sciences Pte Ltd (NASS), vol. 5(2), May.
    2. Sharjana Alam Shaily & Nazmun Nahar Emma, 2021. "Integration of Artificial Intelligence Marketing to Get Brand Recognition for Social Business," International Review of Management and Marketing, Econjournals, vol. 11(4), pages 29-37.

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    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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