IDEAS home Printed from https://ideas.repec.org/a/ibn/ijefaa/v8y2016i12p21-36.html
   My bibliography  Save this article

Factors Influencing the Success of ERP System Implementation in the Public Sector in the Kingdom of Bahrain

Author

Listed:
  • Omar Mohamed Bukamal
  • Rami Mohammad Abu Wadi

Abstract

This study aims empirically to analyze the critical factors that impact the success of ERP system implementation in the public sector in the Kingdom of Bahrain and to clarify the benefits gained from the implementation. The study used a detailed questionnaire as a measuring instrument across the sample group to measure two main variables, the first being critical success factors (CSFs), and the second whether ERP implementation was successful or not. The CSFs are top management commitment and support, ERP system matching organization, business process re-engineering, vendor support, and training users. Those factors found to have a significant impact on ERP system implementation and the results illuminate the high level of success in implementing ERP systems. While simultaneously demonstrating that an organization with a functioning ERP system does not achieve the desired benefits by default, but rather the organization requires certain Critical Success Factors (CSFs) to be present and in effect for those benefits to be achieved.

Suggested Citation

  • Omar Mohamed Bukamal & Rami Mohammad Abu Wadi, 2016. "Factors Influencing the Success of ERP System Implementation in the Public Sector in the Kingdom of Bahrain," International Journal of Economics and Finance, Canadian Center of Science and Education, vol. 8(12), pages 21-36, December.
    • Handle: RePEc:ibn:ijefaa:v:8:y:2016:i:12:p:21-36
    as

    Download full text from publisher

    File URL: http://ccsenet.org/journal/index.php/ijef/article/view/63241/34666
    Download Restriction: no
    File URL: http://ccsenet.org/journal/index.php/ijef/article/view/63241
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. B S Ahn & S H Choi, 2008. "ERP system selection using a simulation-based AHP approach: a case of Korean homeshopping company," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 59(3), pages 322-330, March.
    2. Editors, 2014. "International Journal of Systems Science," International Journal of Systems Science, Taylor & Francis Journals, vol. 45(12), pages 1-1, December.
    3. David Wittstruck & Frank Teuteberg, 2012. "Understanding the Success Factors of Sustainable Supply Chain Management: Empirical Evidence from the Electrics and Electronics Industry," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 19(3), pages 141-158, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Roberto Rodriguez Venegas & Rafael Espinoza Mosqueda, 2017. "Impact of the Implementation of E-Accounting in Mexico," International Journal of Economics and Finance, Canadian Center of Science and Education, vol. 9(3), pages 11-20, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Moina Ajmeri & Ahmad Ali, 2017. "Analytical design of modified Smith predictor for unstable second-order processes with time delay," International Journal of Systems Science, Taylor & Francis Journals, vol. 48(8), pages 1671-1681, June.
    2. Viet, Nguyen Quoc & Behdani, Behzad & Bloemhof, Jacqueline, 2018. "Value of Information to Improve Daily Operations in High-Density Logistics," International Journal on Food System Dynamics, International Center for Management, Communication, and Research, vol. 9(1), January.
    3. Qiu, Ruozhen & Sun, Minghe & Lim, Yun Fong, 2017. "Optimizing (s, S) policies for multi-period inventory models with demand distribution uncertainty: Robust dynamic programing approaches," European Journal of Operational Research, Elsevier, vol. 261(3), pages 880-892.
    4. P.R. Ouyang & V. Pano & T. Dam, 2015. "PID position domain control for contour tracking," International Journal of Systems Science, Taylor & Francis Journals, vol. 46(1), pages 111-124, January.
    5. M. Kang & J. Cheong & H.M. Do & Y. Son & S.-I. Niculescu, 2017. "A practical iterative PID tuning method for mechanical systems using parameter chart," International Journal of Systems Science, Taylor & Francis Journals, vol. 48(13), pages 2887-2900, October.
    6. Md. Majharul Haque & Suraiya Pervin & Anowar Hossain & Zerina Begum, 2020. "Approaches and Trends of Automatic Bangla Text Summarization: Challenges and Opportunities," International Journal of Technology Diffusion (IJTD), IGI Global, vol. 11(4), pages 67-83, October.
    7. Radojko LUKIÆ, 2013. "Sustainable Cost Management in Retail," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(2), pages 268-280, May.
    8. Hoyoung Lee, 2020. "The Role of Environmental Uncertainty, Green HRM and Green SCM in Influencing Organization s Energy Efficacy and Environmental Performance," International Journal of Energy Economics and Policy, Econjournals, vol. 10(3), pages 332-339.
    9. Mourad Kchaou & Ahmed El-Hajjaji, 2017. "Resilient sliding mode control for discrete-time descriptor fuzzy systems with multiple time delays," International Journal of Systems Science, Taylor & Francis Journals, vol. 48(2), pages 288-301, January.
    10. Changyin Sun & Qing Wang & Yao Yu, 2017. "Robust output containment control of multi-agent systems with unknown heterogeneous nonlinear uncertainties in directed networks," International Journal of Systems Science, Taylor & Francis Journals, vol. 48(6), pages 1173-1181, April.
    11. Hassan Ghiti Sarand & Bahram Karimi, 2016. "Synchronisation of high-order MIMO nonlinear systems using distributed neuro-adaptive control," International Journal of Systems Science, Taylor & Francis Journals, vol. 47(9), pages 2214-2224, July.
    12. Zhouhua Peng & Dan Wang & Gang Sun & Hao Wang, 2014. "Distributed cooperative stabilisation of continuous-time uncertain nonlinear multi-agent systems," International Journal of Systems Science, Taylor & Francis Journals, vol. 45(10), pages 2031-2041, October.
    13. Nadja Bömmel & Guido Heineck, 2023. "Revisiting the causal effect of education on political participation and interest," Education Economics, Taylor & Francis Journals, vol. 31(6), pages 664-682, November.
    14. Zhengmin Liu & Peide Liu, 2017. "Intuitionistic uncertain linguistic partitioned Bonferroni means and their application to multiple attribute decision-making," International Journal of Systems Science, Taylor & Francis Journals, vol. 48(5), pages 1092-1105, April.
    15. Herbon, Avi, 2021. "An integrated manufacturer-buyer chain with bounded production cycle length," Operations Research Perspectives, Elsevier, vol. 8(C).
    16. Olivier Cailloux & Tommi Tervonen & Boris Verhaegen & François Picalausa, 2014. "A data model for algorithmic multiple criteria decision analysis," Annals of Operations Research, Springer, vol. 217(1), pages 77-94, June.
    17. R. Sakthivel & V. Nithya & Yong-Ki Ma & Chao Wang, 2018. "Finite-Time Nonfragile Dissipative Filter Design for Wireless Networked Systems with Sensor Failures," Complexity, Hindawi, vol. 2018, pages 1-13, October.
    18. Ehsan Shekarian & Behrang Ijadi & Amirreza Zare & Jukka Majava, 2022. "Sustainable Supply Chain Management: A Comprehensive Systematic Review of Industrial Practices," Sustainability, MDPI, vol. 14(13), pages 1-30, June.
    19. Hasan Salih Suliman Al-Qudah, 2016. "Application Level of Internal Audit Systems applied at Government Hospitals in North of Jordan," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(12), pages 187-187, November.
    20. Zhifeng Wu & Senjing Zhai & Jiangtao Hong & Yibin Zhang & Keren Shi, 2018. "Building Sustainable Supply Chains for Organizations Based on QFD: A Case Study," IJERPH, MDPI, vol. 15(12), pages 1-12, December.

    More about this item

    Keywords

    ERP benefits; top management support; process reengineering; vendor support; training users;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:ijefaa:v:8:y:2016:i:12:p:21-36. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.