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Organizational Excellence as the Driver for Organizational Performance: A Study on Dubai Police

Author

Listed:
  • Hassan Al-Dhaafri
  • Abdullah Al-Swidi
  • Ali Ali Al-Ansi

Abstract

This study was set up to examine the effect of organizational excellence on organizational performance. A questionnaire survey was employed to collect the data from Dubai Police departments. Two hundred fifty questionnaires were distributed and one hundred seventy five were returned completely filled. To analyze the data collected, Partial Least Square (PLS) structural Equation Modelling was employed. Based in the statistical results, the effect of organizational excellence on organizational performance was confirmed. The results of this study have different theoretical and practical implications. Theoretically, this study closes the gap in the previous literature in terms of the few studies examine empirically the casual effect of organizational excellence on organizational performance in public organization. Practically, this study increases the awareness on managers, decision makers, and practitioners about the significant of excellence when implementing their strategies and practices.

Suggested Citation

  • Hassan Al-Dhaafri & Abdullah Al-Swidi & Ali Ali Al-Ansi, 2016. "Organizational Excellence as the Driver for Organizational Performance: A Study on Dubai Police," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(2), pages 1-47, January.
    • Handle: RePEc:ibn:ijbmjn:v:11:y:2016:i:2:p:47
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    References listed on IDEAS

    as
    1. Hassan Saleh Al-Dhaafri & Rushami Zien Bin Yusoff & Abdullah Kaid Al-Swidi, 2013. "The Effect of Total Quality Management, Enterprise Resource Planning and the Entrepreneurial Orientation on the Organizational Performance: The Mediating Role of the Organizational Excellence --- A Pr," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 4(1), pages 66-85, January.
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    Cited by:

    1. Barbu Andreea & Scarlat Cezar, 2024. "Quality, Performance, Excellence: The Harmonious Organizational Triad," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 18(1), pages 3607-3617.

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    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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