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Teachers’ Emotional Labour and Burnout: Does Perceived Organizational Support Matter?

Author

Listed:
  • Edith Anomneze
  • Dorothy Ugwu
  • Ibeawuchi Enwereuzor
  • Leonard Ugwu

Abstract

The study investigated the moderating role of perceived organizational support on emotional labour–burnout relation among 323 secondary school teachers in Enugu State, Nigeria. Participants completed the Teacher Emotional Labor Scale (TELS), Survey of Perceived Organizational Support (SPOS), and Maslach Burnout Inventory (MBI). Results showed that surface acting, deep acting, and POS significantly predicted emotional exhaustion. Only deep acting and POS significantly predicted depersonalization whereas surface acting did not. Both the two-way interaction terms between surface acting and POS, and that between deep acting and POS were not significant in predicting either emotional exhaustion or depersonalization.

Suggested Citation

  • Edith Anomneze & Dorothy Ugwu & Ibeawuchi Enwereuzor & Leonard Ugwu, 2016. "Teachers’ Emotional Labour and Burnout: Does Perceived Organizational Support Matter?," Asian Social Science, Canadian Center of Science and Education, vol. 12(2), pages 1-9, February.
    • Handle: RePEc:ibn:assjnl:v:12:y:2016:i:2:p:9
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    Cited by:

    1. Ndidi G. Oranika & Ejike A. Okonkwo & Uche J. Aboh, 2020. "Moderating Role of Emotional Labour in Job Characteristics and Organizational Commitment Relations," International Journal of Social and Administrative Sciences, Asian Economic and Social Society, vol. 5(2), pages 127-142, June.
    2. Zehra Altinay & Batuhan Bicentürk, 2023. "Constructing Sustainable Learning Ecology to Overcome Burnout of Teachers: Perspective of Organizational Identity and Locus of Control," Sustainability, MDPI, vol. 15(24), pages 1-23, December.
    3. Wei Chen & Shuyi Zhou & Wen Zheng & Shiyong Wu, 2022. "Investigating the Relationship between Job Burnout and Job Satisfaction among Chinese Generalist Teachers in Rural Primary Schools: A Serial Mediation Model," IJERPH, MDPI, vol. 19(21), pages 1-18, November.
    4. Anna Kariou & Panagiota Koutsimani & Anthony Montgomery & Olga Lainidi, 2021. "Emotional Labor and Burnout among Teachers: A Systematic Review," IJERPH, MDPI, vol. 18(23), pages 1-15, December.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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