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Logistics Management Methodology For The Improvement Of Small Businesses, Metodologia De Gestion Logistica Para El Mejoramiento De Pequenas Empresas

Author

Listed:
  • Carlos Alberto Gonzalez Camargo
  • Jose Luis Martinez Flores
  • Claudia Malcon Cervera
  • Judith Cavazos Arroyo

Abstract

Small businesses generally lack financial resources to pay for a logistics consulting. This implies that management of processes within the organization becomes a problem for the employer or an opportunity for improvement. This paper presents a methodology of support to improve logistics operations of small businesses. The first step proposed is to make a diagnosis from a basis of indicators of procurement, warehousing, transportation, distribution, customer service, reverse logistics, social responsibility and logistics costs. Further tools are designed for each of the above areas that improve internal logistics problems of companies. According to the diagnostic results, the company should decide which of these tools meet their needs to find an improvement. The first results of this implementation are disclosed hereby.

Suggested Citation

  • Carlos Alberto Gonzalez Camargo & Jose Luis Martinez Flores & Claudia Malcon Cervera & Judith Cavazos Arroyo, 2013. "Logistics Management Methodology For The Improvement Of Small Businesses, Metodologia De Gestion Logistica Para El Mejoramiento De Pequenas Empresas," Revista Internacional Administracion & Finanzas, The Institute for Business and Finance Research, vol. 6(5), pages 121-129.
    • Handle: RePEc:ibf:riafin:v:6:y:2013:i:5:p:121-129
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    More about this item

    Keywords

    Logistics Management; Small Business; Decision Making;
    All these keywords.

    JEL classification:

    • L11 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Production, Pricing, and Market Structure; Size Distribution of Firms
    • L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation
    • L19 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Other
    • L29 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Other
    • L69 - Industrial Organization - - Industry Studies: Manufacturing - - - Other
    • L91 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Transportation: General
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M41 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Accounting
    • O18 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Urban, Rural, Regional, and Transportation Analysis; Housing; Infrastructure
    • R41 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Transportation: Demand, Supply, and Congestion; Travel Time; Safety and Accidents; Transportation Noise

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