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ORGANIZATIONAL CULTURE AND LEADERSHIP FROM THE MANAGERIAL PERCEPTION IN MSMEs OF THE HOTEL SECTOR CULTURA ORGANIZACIONAL Y LIDERAZGO BAJO LA PERCEPCION GERENCIAL EN MIPYMES DEL SECTOR HOTELERO

Author

Listed:
  • Roman Alberto Quijano Garcia
  • Luis Alfredo Arguelles Ma
  • Deneb Eli Magana Medina
  • Norma Aguilar Morales

Abstract

This research analyses dimensions of business culture and how leadership has influenced its construction and preservation from the perspective of managers. The research is descriptive with non-experimental transversal design. Small hotels in the city of Campeche that do not belong to hotel chains were considered the population under analysis. Selected firms were registered according to the data of the Mexican Business Information System. Results obtained indicate that organizational culture has been built based on trust levels fostered among collaborators by a transformational leadership style. However, the results obtained based on indicators ex professo, indicate the leader must face problems with opportunity, as well as the needed challenges to innovate. This increases the collaboration and support provided by the collaborators through open communication and strengthens the construction, transmission and preservation of the organizational culture

Suggested Citation

  • Roman Alberto Quijano Garcia & Luis Alfredo Arguelles Ma & Deneb Eli Magana Medina & Norma Aguilar Morales, 2019. "ORGANIZATIONAL CULTURE AND LEADERSHIP FROM THE MANAGERIAL PERCEPTION IN MSMEs OF THE HOTEL SECTOR CULTURA ORGANIZACIONAL Y LIDERAZGO BAJO LA PERCEPCION GERENCIAL EN MIPYMES DEL SECTOR HOTELERO," Revista Internacional Administracion & Finanzas, The Institute for Business and Finance Research, vol. 12(2), pages 55-66.
    • Handle: RePEc:ibf:riafin:v:12:y:2019:i:2:p:55-66
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    References listed on IDEAS

    as
    1. Ríos Manriquez Martha & Téllez Ramírez María del Rayo & Ferrer Guerra Julian, 2010. "El empowerment como predictor del compromiso organizacional en las Pymes," Contaduría y Administración, Accounting and Management, vol. 55(3), pages 103-125, mayo-agos.
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    More about this item

    Keywords

    Business Culture; Leadership Style; MSMEs;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • Z30 - Other Special Topics - - Tourism Economics - - - General

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