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The Effect of Information Exchange on Inter-Functional Coordination within Hospital Supply Chain: Case of Moroccan University Hospital

Author

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  • Mustapha Bouachouch
  • Fatima Ouazzani Chahdi

Abstract

This research aims to explore the causal relationship between the information exchanged and inter-functional coordination (IFC) in the Hospital Supply Chain (HSC) context "Case of Moroccan University Hospital (MUH)". Specifically, the research aims to identify the dimensions of information exchanged the most significant and that influencing between services directly involved in the pharmaceutical and information flows associated within the MUH. To achieve this goal, we conducted 20 semi-structured interviews with all the key players in this HSC: administrators, doctors, pharmacists, nurses and supervisors.

Suggested Citation

  • Mustapha Bouachouch & Fatima Ouazzani Chahdi, 2015. "The Effect of Information Exchange on Inter-Functional Coordination within Hospital Supply Chain: Case of Moroccan University Hospital," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(1), pages 107-126, January.
    • Handle: RePEc:hur:ijarbs:v:5:y:2015:i:1:p:107-126
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    References listed on IDEAS

    as
    1. I. Zouaghi & A. Spalanzani & A. Gunasekaran, 2012. "Supply Chain Relational Behaviors: Outlook from Practical Cases," Post-Print halshs-00850385, HAL.
    2. T. Ramayah & Roaimah Omar, 2010. "Information Exchange And Supply Chain Performance," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 9(01), pages 35-52.
    3. repec:dau:papers:123456789/3659 is not listed on IDEAS
    4. Mary Beth Pinto & Jeffrey K. Pinto & John E. Prescott, 1993. "Antecedents and Consequences of Project Team Cross-Functional Cooperation," Management Science, INFORMS, vol. 39(10), pages 1281-1297, October.
    5. Donald P. Ballou & Harold L. Pazer, 1995. "Designing Information Systems to Optimize the Accuracy-Timeliness Tradeoff," Information Systems Research, INFORMS, vol. 6(1), pages 51-72, March.
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