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Patient Engagement as an Emerging Challenge for Healthcare Services: Mapping the Literature

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  • Serena Barello
  • Guendalina Graffigna
  • Elena Vegni

Abstract

Patients’ engagement in healthcare is at the forefront of policy and research practice and is now widely recognized as a critical ingredient for high-quality healthcare system. This study aims to analyze the current academic literature (from 2002 to 2012) about patient engagement by using bibliometric and qualitative content analyses. Extracting data from the electronic databases more likely to cover the core research publications in health issues, the number of yearly publications, the most productive countries, and the scientific discipline dealing with patient engagement were quantitatively described. Qualitative content analysis of the most cited articles was conducted to distinguish the core themes. Our data showed that patient engagement is gaining increasing attention by all the academic disciplines involved in health research with a predominance of medicine and nursing. Engaging patients is internationally recognized as a key factor in improving health service delivery and quality. Great attention is up to now paid to the clinical and organizational outcomes of engagement, whereas there is still a lack of an evidence-based theoretical foundation of the construct as well as of the organizational dimensions that foster it.

Suggested Citation

  • Serena Barello & Guendalina Graffigna & Elena Vegni, 2012. "Patient Engagement as an Emerging Challenge for Healthcare Services: Mapping the Literature," Nursing Research and Practice, Hindawi, vol. 2012, pages 1-7, October.
    • Handle: RePEc:hin:jnlnrp:905934
    DOI: 10.1155/2012/905934
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    Cited by:

    1. Gallan, Andrew S. & Helkkula, Anu & McConnell, William R., 2024. "Why did this happen to me? Causal attributions of illness and cultural health capital," Social Science & Medicine, Elsevier, vol. 350(C).
    2. Alkire (née Nasr), Linda & O'Connor, Genevieve E. & Myrden, Susan & Köcher, Sören, 2020. "Patient experience in the digital age: An investigation into the effect of generational cohorts," Journal of Retailing and Consumer Services, Elsevier, vol. 57(C).
    3. Gian Maria Campedelli, 2021. "Where are we? Using Scopus to map the literature at the intersection between artificial intelligence and research on crime," Journal of Computational Social Science, Springer, vol. 4(2), pages 503-530, November.
    4. Fiske, Amelia & Buyx, Alena & Prainsack, Barbara, 2020. "The double-edged sword of digital self-care: Physician perspectives from Northern Germany," Social Science & Medicine, Elsevier, vol. 260(C).
    5. Louise K Wiles & Debra Kay & Julie A Luker & Anthea Worley & Jane Austin & Allan Ball & Alan Bevan & Michael Cousins & Sarah Dalton & Ellie Hodges & Lidia Horvat & Ellen Kerrins & Julie Marker & Miche, 2022. "Consumer engagement in health care policy, research and services: A systematic review and meta-analysis of methods and effects," PLOS ONE, Public Library of Science, vol. 17(1), pages 1-26, January.

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