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How Firms Can Get Ideas from Users for Sustainable Business Innovation

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  • Chanwoo Cho

    (Department of Industrial Engineering, Ajou University, 206 Worldcup-ro, Yeongtong-gu, Suwon 16499, Korea)

  • Sungjoo Lee

    (Department of Industrial Engineering, Ajou University, 206 Worldcup-ro, Yeongtong-gu, Suwon 16499, Korea)

Abstract

The importance of user information and user participation for seeking business opportunities has been widely acknowledged in a variety of industries. Therefore, this study aims to suggest a typology for user innovation models as a strategy for sustainable development and to investigate the characteristics of different types user innovation to encourage and support improved utilization of user innovation in firms. For this purpose, we began by collecting 435 relevant papers from the most-cited academic journals. Then, we developed a typology of user innovation models, which consist of four types including workshop-based, consortium-based, crowdsourcing-based and platform-based, and we investigated the characteristics of the suggested types in terms of applications and research trends. The analysis results reveal that each type has different characteristics and that there exist some research gaps in the user innovation field. Our results are expected to foster understanding of user innovation for guiding sustainable business development and provide useful information for both researchers and innovation mangers.

Suggested Citation

  • Chanwoo Cho & Sungjoo Lee, 2015. "How Firms Can Get Ideas from Users for Sustainable Business Innovation," Sustainability, MDPI, vol. 7(12), pages 1-21, December.
    • Handle: RePEc:gam:jsusta:v:7:y:2015:i:12:p:15802-16059:d:59901
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    References listed on IDEAS

    as
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    Cited by:

    1. Maja Levi Jakšic & Jovana Rakicevic & Milica Jovanovic, 2018. "Sustainable Technology and Business Innovation Framework – A Comprehensive Approach," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 20(48), pages 418-418.
    2. Francesco Cappa & Fausto Del Sette & Darren Hayes & Federica Rosso, 2016. "How to Deliver Open Sustainable Innovation: An Integrated Approach for a Sustainable Marketable Product," Sustainability, MDPI, vol. 8(12), pages 1-14, December.
    3. Dorin Maier & Andreea Maier & Ioan Așchilean & Livia Anastasiu & Ovidiu Gavriș, 2020. "The Relationship between Innovation and Sustainability: A Bibliometric Review of the Literature," Sustainability, MDPI, vol. 12(10), pages 1-20, May.
    4. Simone Wurster & Philipp Heß & Michael Nauruschat & Malte Jütting, 2020. "Sustainable Circular Mobility: User-Integrated Innovation and Specifics of Electric Vehicle Owners," Sustainability, MDPI, vol. 12(19), pages 1-20, September.
    5. Petr Hájek & Jan Stejskal, 2018. "R&D Cooperation and Knowledge Spillover Effects for Sustainable Business Innovation in the Chemical Industry," Sustainability, MDPI, vol. 10(4), pages 1-20, April.
    6. Wenqing Wu & Kexin Yu & Saixiang Ma & Chien-Chi Chu & Shijie Li & Chengcheng Ma & Sang-Bing Tsai, 2018. "An Empirical Study on Optimal Strategies of Industry-University-Institute Green Innovation with Subsidy," Sustainability, MDPI, vol. 10(5), pages 1-17, May.
    7. repec:aud:audfin:v:20:y:2018:i:48:p:418 is not listed on IDEAS

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