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Stakeholder Engagement: Achieving Sustainability in the Construction Sector

Author

Listed:
  • Menoka Bal

    (Built Environment & Sustainable Technologies (BEST) Research Institute, Liverpool John Moores University, Peter Jost Building, Byrom Street, Liverpool, L3 3AF, UK)

  • David Bryde

    (School of Built Environment, Liverpool John Moores University, Peter Jost Building, Byrom Street, Liverpool, L3 3AF, UK)

  • Damian Fearon

    (School of Built Environment, Liverpool John Moores University, Peter Jost Building, Byrom Street, Liverpool, L3 3AF, UK)

  • Edward Ochieng

    (School of Built Environment, Liverpool John Moores University, Cherie Booth Building, Byrom Street, Liverpool L3 3AF, UK)

Abstract

Achieving sustainability-related targets in construction projects is increasingly becoming a key performance driver. Yet sustainability is a complex concept in projects and there are many diverse stakeholders. Some stakeholders are generally recognized as important, i.e. , the client and main contractor, yet there are others not always perceived as such and whose absence from the decision-making processes may result in a failure to address sustainability issues. Hence there is a need for a systematic approach to engage with stakeholders with high salience in relation to sustainability. This paper reports the results of an exploratory study involving interviews with construction project practitioners that are involved in sustainability in some way. Data were collected from the practitioners in terms of the processes for engaging with stakeholders to deliver sustainability. The data suggests six steps to a stakeholder engagement process: (i) identification; (ii) relating stakeholders to different sustainability-related targets; (iii) prioritization; (iv) managing; (v) measuring performance; and (vi) putting targets into action. The results suggest that understanding the different sustainability agendas of stakeholders and measuring their performance using key performance indicators are important stages to be emphasized in any stakeholder engagement process to achieve sustainability-related goals.

Suggested Citation

  • Menoka Bal & David Bryde & Damian Fearon & Edward Ochieng, 2013. "Stakeholder Engagement: Achieving Sustainability in the Construction Sector," Sustainability, MDPI, vol. 5(2), pages 1-16, February.
  • Handle: RePEc:gam:jsusta:v:5:y:2013:i:2:p:695-710:d:23584
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    References listed on IDEAS

    as
    1. Stephen Ward & Chris Chapman, 2008. "Stakeholders and uncertainty management in projects," Construction Management and Economics, Taylor & Francis Journals, vol. 26(6), pages 563-577.
    2. Wegelius-Lehtonen, Tutu, 2001. "Performance measurement in construction logistics," International Journal of Production Economics, Elsevier, vol. 69(1), pages 107-116, January.
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