A Comparison of Tourists’ Spatial–Temporal Behaviors Between Location-Based Service Data and Onsite GPS Tracks

Tourism and recreation managers rely on spatial-temporal data to measure visitors’ behavior for gauging carrying capacity and sustainable management. Location-based service (LBS) data, which passively record location data based on mobile devices, may enable managers to measure behaviors while overcoming constraints in labor, logistics, and cost associated with in-person data collection. However, further validation of LBS data at more refined spatial and temporal scales within tourism attractions is needed. We compared observations of salient spatial–temporal measures from a stratified sample of onsite visitors’ GPS traces in a popular U.S. National Park during peak season over two years with a sample of visitors’ traces collected during the same period by a third-party LBS data provider. We described trip characteristics and behaviors within 34 points of interest (POIs) and then pre-processed both datasets into weighted, directed networks that treated POIs as nodes and flow between POIs as edges. Both datasets reported similar proportions of day-use visitors (~79%) and had moderate-to-strong correlations across networks depicting visitor flow ( r = 0.72–0.85, p < 0.001). However, relative to the onsite data, LBS data underestimated the number of POIs the visitors stopped by and differed in its rank of popular POIs, underestimating the length of time visitors spent in POIs (z = 1, p ≤ 0.001) and overestimating visitation to the most popular POIs (z = 180, p = 0.044). Our findings suggest that LBS data may be helpful for identifying trends or tracking tourist movement in aggregate and at crude spatial and temporal scales, but they are too sparse and noisy to reliably measure exact movement patterns, visitation rates, and stay time within attractions.