IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v16y2024i3p1333-d1333621.html
   My bibliography  Save this article

Evaluating E-Government Development among Africa Union Member States: An Analysis of the Impact of E-Government on Public Administration and Governance in Ghana

Author

Listed:
  • Bernard John Tiika

    (School of Management and Economics, University of Electronic Science and Technology of China, Chengdu 610054, China
    Center for West Africa Studies, University of Electronic Science and Technology of China, Chengdu 610054, China
    Central Administration, University for Development Studies, Tamale P.O. Box TL1350, Ghana)

  • Zhiwei Tang

    (School of Management and Economics, University of Electronic Science and Technology of China, Chengdu 610054, China
    Center for West Africa Studies, University of Electronic Science and Technology of China, Chengdu 610054, China)

  • Jacob Azaare

    (School of Computing and Information Sciences, C. K. Tedam University of Technology and Applied Sciences, Navrongo P.O. Box 24, Ghana)

  • Joshua Caleb Dagadu

    (Department of Information Technology Education, Akenten Appiah-Menkah University of Skills Training and Entrepreneurial Development, Kumasi P.O Box 1277, Ghana)

  • Samuel Nii-Ayi Otoo

    (Central Administration, University for Development Studies, Tamale P.O. Box TL1350, Ghana)

Abstract

The adoption of e-government promises efficiency in the delivery of government services to citizens across various sectors of the economy. Due to this, most Global North countries have advanced in the deployment of e-government for improving public-service delivery. Unfortunately, most African countries, including Ghana, are still lagging in e-government development. This study examined e-government development across African Union member states. It explored the role of e-government in the reform of public administration and governance, focusing on Ghana as a case study. Using a mixed-method approach, the study analyzed secondary data of key e-government indicators using the TOPSIS method. This helped underscore the transformative impact on public administration and governance by using primary data via interviews. The results show advanced progress in some African countries, including Ghana, due to aligned digital strategies with national policies. Also, technology integration is evident in Ghana’s public sector and is reshaping public administration and governance. The study recommends that to achieve the long-term sustainability of these advancements, interagency collaboration and data-sharing mechanisms between the public and private sectors should be strengthened, while all forms of silos should be broken to promote the delivery of services. This study enhances public-service delivery by identifying areas needing both improvement and allocation of resources for shaping e-government policy development.

Suggested Citation

  • Bernard John Tiika & Zhiwei Tang & Jacob Azaare & Joshua Caleb Dagadu & Samuel Nii-Ayi Otoo, 2024. "Evaluating E-Government Development among Africa Union Member States: An Analysis of the Impact of E-Government on Public Administration and Governance in Ghana," Sustainability, MDPI, vol. 16(3), pages 1-18, February.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:3:p:1333-:d:1333621
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/16/3/1333/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/16/3/1333/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. World Bank, 2017. "The World Bank Annual Report 2017," World Bank Publications - Books, The World Bank Group, number 27986.
    2. Jorge Hochstetter & Felipe Vásquez & Mauricio Diéguez & Ana Bustamante & Jeferson Arango-López, 2023. "Transparency and E-Government in Electronic Public Procurement as Sustainable Development," Sustainability, MDPI, vol. 15(5), pages 1-24, March.
    3. Jose A. Puppim De Oliveira & Yijia Jing & Paul Collins & Shuhua Monica Liu & Qianli Yuan, 2015. "The Evolution of Information and Communication Technology in Public Administration," Public Administration & Development, Blackwell Publishing, vol. 35(2), pages 140-151, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. GUPTA Monika, 2019. "Decomposing The Role Of Different Factors In Co2 Emissions Increase In South Asia," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 14(1), pages 72-86, April.
    2. Tancrède Voituriez, 2020. "The quest for green welfare state in developing countries," Working Papers hal-02876972, HAL.
    3. Nathaniel, Solomon Prince & Yalçiner, Kürşat & Bekun, Festus Victor, 2021. "Assessing the environmental sustainability corridor: Linking natural resources, renewable energy, human capital, and ecological footprint in BRICS," Resources Policy, Elsevier, vol. 70(C).
    4. Ashrita Saran & Sabina Singh & Neha Gupta & Sujata Chodankar Walke & Ranjana Rao & Christine Simiyu & Suchi Malhotra & Avni Mishra & Ranjitha Puskur & Edoardo Masset & Howard White & Hugh Sharma Waddi, 2022. "PROTOCOL: Interventions promoting resilience through climate‐smart agricultural practices for women farmers: A systematic review," Campbell Systematic Reviews, John Wiley & Sons, vol. 18(3), September.
    5. Mukherjee, Swayambhu & Kar, Saibal, 2020. "Leveraging Non-Farm Income: Micro-evidence of Occupational Choice for Rural Households in India," MPRA Paper 109940, University Library of Munich, Germany.
    6. Soma, Chakrabarti, 2019. "The West and Central Africa Advantage," IFAD Advantage Series 304754, International Fund for Agricultural Development (IFAD).
    7. Kerim Peren Arin & Guglielmo Maria Caporale & Kyriacos Kyriacou & Nicola Spagnolo, 2020. "Financial Integration in the GCC Region: Market Size Versus National Effects," Open Economies Review, Springer, vol. 31(2), pages 309-316, April.
    8. S H T, Kumudumali, 2020. "Impact of COVID-19 on Tourism Industry: A Review," MPRA Paper 102834, University Library of Munich, Germany.
    9. Xinhua Qi & Shilin Ye & Yecheng Xu & Jing Chen, 2022. "Uneven dynamics and regional disparity of multidimensional poverty in China," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 159(1), pages 169-189, January.
    10. Allyne de Almeida Ferreira Ramos & Paulo Aguiar do Monte, 2021. "Amendment 110/2001 and the Dynamics of Brazilian Labour Market," The Indian Journal of Labour Economics, Springer;The Indian Society of Labour Economics (ISLE), vol. 64(2), pages 351-370, June.
    11. Adenuga Fabian Adekoya & Nor Azam Abdul Razak, 2018. "Unemployment and Violence: ARDL Endogeneity Approach. (Desempleo y violencia: Enfoque de endogeneidad ARDL)," Ensayos Revista de Economia, Universidad Autonoma de Nuevo Leon, Facultad de Economia, vol. 0(2), pages 155-176, October.
    12. Josephat Lotto, 2022. "Understanding financial inclusion in East Africa: How does Tanzania compare?," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 27(1), pages 1075-1084, January.
    13. Xiaolan Fu & Pervez Ghauri, 2021. "Trade in intangibles and the global trade imbalance," The World Economy, Wiley Blackwell, vol. 44(5), pages 1448-1469, May.
    14. Tolossa Fufa Gulema & Yadessa Tadesse Roba, 2021. "Internal and external determinants of corporate social responsibility practices in multinational enterprise subsidiaries in developing countries: evidence from Ethiopia," Future Business Journal, Springer, vol. 7(1), pages 1-19, December.
    15. Mushawemhuka William & Rogerson Jayne M. & Saarinen Jarkko, 2018. "Nature-based tourism operators’ perceptions and adaptation to climate change in Hwange National Park, Zimbabwe," Bulletin of Geography. Socio-economic Series, Sciendo, vol. 42(42), pages 115-127, December.
    16. Emily M. Simonsen & Rodrigo F. Herrera & Edison Atencio, 2023. "Benefits and Difficulties of the Implementation of Lean Construction in the Public Sector: A Systematic Review," Sustainability, MDPI, vol. 15(7), pages 1-22, April.
    17. Hamdi El Asli & Lakhmaiss Hamid & Afif Zineb & Azeroual Mohamed, 2024. "Impact of, Human Capital, Economic Factors, Energy Consumption, and Urban Growth on Environmental Sustainability in Morocco: An ARDL Approach," International Journal of Energy Economics and Policy, Econjournals, vol. 14(2), pages 656-668, March.
    18. Adenuga Fabian Adekoya & Gbenro Mathew Sokunbi, 2021. "Early Marriage as a Determinant of Poverty in Nigeria," Business & Management Compass, University of Economics Varna, issue 1, pages 102-119.
    19. Joël Cariolle & David A Carroll, 2022. "The Use of Digital for Public Service Provision in Sub-Saharan Africa," Working Papers hal-03004535, HAL.
    20. Beers, David & Mavalwalla, Jamshid, 2018. "The BoC-BoE sovereign default database revisited: what’s new in 2018?," Bank of England working papers 739, Bank of England.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:16:y:2024:i:3:p:1333-:d:1333621. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.