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Developing Framework for Implementing Total Quality Management (TQM) in Sustainable Industrialized Building System (IBS) in Construction Projects

Author

Listed:
  • Aawag Mohsen Alawag

    (Department of Civil and Environmental Engineering, Universiti Teknologi PETRONAS, Seri Iskandar 32610, Malaysia)

  • Fahad K. Alqahtani

    (Department of Civil Engineering, College of Engineering, King Saud University, P.O. Box 800, Riyadh 11421, Saudi Arabia)

  • Wesam Salah Alaloul

    (Department of Civil and Environmental Engineering, Universiti Teknologi PETRONAS, Seri Iskandar 32610, Malaysia)

  • M. S. Liew

    (Department of Civil and Environmental Engineering, Universiti Teknologi PETRONAS, Seri Iskandar 32610, Malaysia)

  • Abdullah O. Baarimah

    (Department of Civil and Construction Engineering, College of Engineering, A’Sharqiyah University, Ibra 400, Oman)

  • Al-Baraa Abdulrahman Al-Mekhlafi

    (Faculty of Leadership and Management, Universiti Sains Islam Malaysia (USIM), Nilai 71800, Malaysia)

  • Mohamed A. Sherif

    (Civil and Environmental Engineering Department, College of Engineering, University of Hawaii at Manoa, Honolulu, HI 96822, USA)

Abstract

The construction sector is increasingly shifting towards sustainable and efficient methodologies, with the industrialized building system (IBS) playing a pivotal role in this transformation. Despite this, the adoption of total quality management (TQM) in IBS projects faces significant challenges, including a lack of comprehensive understanding of TQM standards and resistance to change within the industry. This study addresses these gaps by developing a comprehensive framework for implementing TQM in sustainable IBS construction projects. The objective is to enhance project quality and sustainability by addressing critical issues such as limited stakeholder awareness and opposition to TQM adoption. Using qualitative methodology rooted in phenomenology, this study explores the lived experiences of key stakeholders involved in IBS projects, including project managers, construction professionals, and government officials. Data were collected through in-depth interviews to capture their perspectives on TQM integration in the IBS context. The findings highlight the crucial role of TQM in fostering continuous improvement, enhancing stakeholder collaboration, and ensuring adherence to quality standards throughout the project lifecycle. The proposed framework incorporates essential TQM principles such as process optimization, employee engagement, and customer focus, providing a structured approach to overcoming the barriers to effective implementation. Furthermore, the framework promotes sustainability by reducing waste and improving energy efficiency in IBS projects. This study offers valuable insights for construction professionals, policymakers, and industry stakeholders, presenting practical solutions to improve the quality and sustainability of IBS construction. Leadership, cultural transformation, and continuous improvement are identified as key factors for successful TQM integration, ultimately leading to more efficient and sustainable building processes in the construction industry.

Suggested Citation

  • Aawag Mohsen Alawag & Fahad K. Alqahtani & Wesam Salah Alaloul & M. S. Liew & Abdullah O. Baarimah & Al-Baraa Abdulrahman Al-Mekhlafi & Mohamed A. Sherif, 2024. "Developing Framework for Implementing Total Quality Management (TQM) in Sustainable Industrialized Building System (IBS) in Construction Projects," Sustainability, MDPI, vol. 16(23), pages 1-23, November.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:23:p:10399-:d:1531109
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    References listed on IDEAS

    as
    1. Al-Hussein M. H. Al-Aidrous & Nasir Shafiq & Yasser Yahya Al-Ashmori & Al-Baraa Abdulrahman Al-Mekhlafi & Abdullah O. Baarimah, 2022. "Essential Factors Enhancing Industrialized Building Implementation in Malaysian Residential Projects," Sustainability, MDPI, vol. 14(18), pages 1-18, September.
    2. Xin Jin & Geoffrey Q. P. Shen & Qian-Cheng Wang & E. M. A. C. Ekanayake & Siqi Fan, 2021. "Promoting Construction Industrialisation with Policy Interventions: A Holistic Review of Published Policy Literature," IJERPH, MDPI, vol. 18(23), pages 1-23, November.
    3. Songul Zehir & Cemal Zehir, 2023. "Effects of Total Quality Management Practices on Financial and Operational Performance of Hospitals," Sustainability, MDPI, vol. 15(21), pages 1-24, October.
    4. N. I. Fisher & V. N. Nair, 2009. "Quality management and quality practice: Perspectives on their history and their future," Applied Stochastic Models in Business and Industry, John Wiley & Sons, vol. 25(1), pages 1-28, January.
    Full references (including those not matched with items on IDEAS)

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