IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i5p4060-d1077838.html
   My bibliography  Save this article

COVID-19 Tracking Applications Acceptance among General Populace: An Overview in Malaysia

Author

Listed:
  • Mahmoud Al-shami

    (Department of Computer Science, Faculty of Information and Communication Technology, International Islamic University Malaysia, Kuala Lumpur 53100, Malaysia)

  • Rawad Abdulghafor

    (Department of Computer Science, Faculty of Information and Communication Technology, International Islamic University Malaysia, Kuala Lumpur 53100, Malaysia
    Faculty of Computer Studies (FCS), Arab Open University–Oman, Muscat P.O. Box 1596, Oman)

  • Abdulaziz Aborujilah

    (Cybersecurity & Technological Convergence Section, Malaysian Institute of Information Technology (MIIT), Universiti Kuala Lumpur, Kuala Lumpur 50250, Malaysia)

  • Abubakar Yagoub

    (Department of Computer Science, Faculty of Information and Communication Technology, International Islamic University Malaysia, Kuala Lumpur 53100, Malaysia)

  • Sherzod Turaev

    (Department of Computer Science and Software Engineering, College of Information Technology, United Arab Emirates University, Al Ain 15551, United Arab Emirates)

  • Mohammed A. H. Ali

    (Department of Mechanical Engineering, Faculty of Engineering, University of Malaya, Kuala Lumpur 50603, Malaysia)

Abstract

The COVID-19 pandemic forced governments to implement strategies for contact tracing due to the disease’s ease of spread. The Malaysian government has sought to develop and implement a digital contact-tracking application to make it easier and faster to detect the spread; the system has become an integral part of the exit strategy from mandated lockdowns. These applications keep track of the user’s proximity with others who are in the system to inform them early on if they are at a risk of infection. The effectiveness of these applications depends on the willingness of users to install and allow the application to track their location at all times. Therefore, this research aims to identify the factors that would stimulate or slow down the adoption of contact-tracing apps.

Suggested Citation

  • Mahmoud Al-shami & Rawad Abdulghafor & Abdulaziz Aborujilah & Abubakar Yagoub & Sherzod Turaev & Mohammed A. H. Ali, 2023. "COVID-19 Tracking Applications Acceptance among General Populace: An Overview in Malaysia," Sustainability, MDPI, vol. 15(5), pages 1-13, February.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:5:p:4060-:d:1077838
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/5/4060/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/5/4060/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Balvinder Singh Gill & Vivek Jason Jayaraj & Sarbhan Singh & Sumarni Mohd Ghazali & Yoon Ling Cheong & Nuur Hafizah Md Iderus & Bala Murali Sundram & Tahir Bin Aris & Hishamshah Mohd Ibrahim & Boon Ha, 2020. "Modelling the Effectiveness of Epidemic Control Measures in Preventing the Transmission of COVID-19 in Malaysia," IJERPH, MDPI, vol. 17(15), pages 1-13, July.
    2. Sang M. Lee & DonHee Lee, 2020. "Correction to: Healthcare wearable devices: an analysis of key factors for continuous use intention," Service Business, Springer;Pan-Pacific Business Association, vol. 14(4), pages 577-577, December.
    3. Huiyang Dai & Stephen X. Zhang & Kim Hoe Looi & Rui Su & Jizhen Li, 2020. "Perception of Health Conditions and Test Availability as Predictors of Adults’ Mental Health during the COVID-19 Pandemic: A Survey Study of Adults in Malaysia," IJERPH, MDPI, vol. 17(15), pages 1-10, July.
    4. Albert Nienhaus & Rozita Hod, 2020. "COVID-19 among Health Workers in Germany and Malaysia," IJERPH, MDPI, vol. 17(13), pages 1-10, July.
    5. Sang M. Lee & DonHee Lee, 2020. "Healthcare wearable devices: an analysis of key factors for continuous use intention," Service Business, Springer;Pan-Pacific Business Association, vol. 14(4), pages 503-531, December.
    6. Sheela Sundarasen & Karuthan Chinna & Kamilah Kamaludin & Mohammad Nurunnabi & Gul Mohammad Baloch & Heba Bakr Khoshaim & Syed Far Abid Hossain & Areej Sukayt, 2020. "Psychological Impact of COVID-19 and Lockdown among University Students in Malaysia: Implications and Policy Recommendations," IJERPH, MDPI, vol. 17(17), pages 1-13, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Huarng, Kun-Huang & Yu, Tiffany Hui-Kuang & Lee, Cheng fang, 2022. "Adoption model of healthcare wearable devices," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    2. Hayat, Naeem & Salameh, Anas A. & Malik, Haider Ali & Yaacob, Mohd Rafi, 2022. "Exploring the adoption of wearable healthcare devices among the Pakistani adults with dual analysis techniques," Technology in Society, Elsevier, vol. 70(C).
    3. Yuhyung Shin & Won-Moo Hur & Hansol Hwang, 2022. "Impacts of customer incivility and abusive supervision on employee performance: a comparative study of the pre- and post-COVID-19 periods," Service Business, Springer;Pan-Pacific Business Association, vol. 16(2), pages 309-330, June.
    4. K Akdim & Luis V. Casaló, 2023. "Perceived value of AI-based recommendations service: the case of voice assistants," Service Business, Springer;Pan-Pacific Business Association, vol. 17(1), pages 81-112, March.
    5. Uzir, Md Uzir Hossain & Al Halbusi, Hussam & Lim, Rodney & Jerin, Ishraq & Abdul Hamid, Abu Bakar & Ramayah, Thurasamy & Haque, Ahasanul, 2021. "Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19," Technology in Society, Elsevier, vol. 67(C).
    6. Jesús J. Cambra-Fierro & María Fuentes-Blasco & Rocío Huerta-Álvarez & Ana Olavarría, 2021. "Customer-based brand equity and customer engagement in experiential services: insights from an emerging economy," Service Business, Springer;Pan-Pacific Business Association, vol. 15(3), pages 467-491, September.
    7. Sang-Heui Lee & Christine E. Fogliasso & Seunghye Jung & M. Minsuk Shin & Connie Shum, 2023. "User psychological states and enterprise information systems adoption: evidence from the United States, Zimbabwe, South Korea, and Paraguay," Service Business, Springer;Pan-Pacific Business Association, vol. 17(2), pages 477-497, June.
    8. Yea Lu Tay & Zalilah Abdullah & Kalvina Chelladorai & Lee Lan Low & Seng Fah Tong, 2021. "Perception of the Movement Control Order during the COVID-19 Pandemic: A Qualitative Study in Malaysia," IJERPH, MDPI, vol. 18(16), pages 1-13, August.
    9. Santos-Vijande, María Leticia & Gómez-Rico, Mar & Molina-Collado, Arturo & Davison, Robert M., 2022. "Building user engagement to mhealth apps from a learning perspective: Relationships among functional, emotional and social drivers of user value," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
    10. Mingyu Park & Youngjung Geum, 2021. "On the data-driven generation of new service idea: integrated approach of morphological analysis and text mining," Service Business, Springer;Pan-Pacific Business Association, vol. 15(3), pages 539-561, September.
    11. Marinko Skare & Domingo Riberio Soriano, 2022. "Explaining COVID-19 shock wave mechanism in the European service industry using convergence clubs analysis," Service Business, Springer;Pan-Pacific Business Association, vol. 16(2), pages 283-307, June.
    12. Tiberiu Constantin Ionescu & Bogdana Ioana Fetecau & Stefan Zaharia & Elma-Maria Mînecan & Catalina Tudose, 2023. "Sleepless Pandemic: A Cross-Sectional Analysis of Insomnia Symptoms among Professionally Active Romanians during the COVID-19 Pandemic," Sustainability, MDPI, vol. 15(2), pages 1-16, January.
    13. Luai Al-Labadi & Jinyoung Hur & Kyuson Lim & Nitya Srivastava, 2023. "Assessing Financial Well-being of Undergraduate University Students during COVID-19 Pandemic," Higher Education Studies, Canadian Center of Science and Education, vol. 13(1), pages 1-24, February.
    14. Caro Wolfner & Corilyn Ott & Kalani Upshaw & Angela Stowe & Lisa Schwiebert & Robin Gaines Lanzi, 2023. "Coping Strategies and Help-Seeking Behaviors of College Students and Postdoctoral Fellows with Disabilities or Pre-Existing Conditions during COVID-19," Disabilities, MDPI, vol. 3(1), pages 1-25, February.
    15. Mohd Fadhli Mohd Fauzi & Hanizah Mohd Yusoff & Rosnawati Muhamad Robat & Nur Adibah Mat Saruan & Khairil Idham Ismail & Ahmad Firdaus Mohd Haris, 2020. "Doctors’ Mental Health in the Midst of COVID-19 Pandemic: The Roles of Work Demands and Recovery Experiences," IJERPH, MDPI, vol. 17(19), pages 1-16, October.
    16. Natasha Li & Sarah R. Martin & Theodore W. Heyming & Chloe Knudsen-Robbins & Terence Sanger & Zeev N. Kain, 2022. "Recurrent SARS-CoV-2 Serology Testing and Pandemic Anxiety: A Study of Pediatric Healthcare Workers," IJERPH, MDPI, vol. 19(15), pages 1-9, August.
    17. Bentham Liang Sen Teh & Jin Kiat Ang & Eugene Boon Yau Koh & Nicholas Tze Ping Pang, 2023. "Psychological Resilience and Coping Strategies with Anxiety among Malaysian Medical Students during the COVID-19 Pandemic," IJERPH, MDPI, vol. 20(3), pages 1-16, January.
    18. DonHee Lee & Seong No Yoon, 2021. "Application of Artificial Intelligence-Based Technologies in the Healthcare Industry: Opportunities and Challenges," IJERPH, MDPI, vol. 18(1), pages 1-18, January.
    19. Jesús Muyor-Rodríguez & Francisco Caravaca-Sánchez & Juan Sebastián Fernández-Prados, 2021. "COVID-19 Fear, Resilience, Social Support, Anxiety, and Suicide among College Students in Spain," IJERPH, MDPI, vol. 18(15), pages 1-14, August.
    20. Mohamed Mekhemar & Sameh Attia & Christof Dörfer & Jonas Conrad, 2021. "Dental Nurses’ Mental Health in Germany: A Nationwide Survey during the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(15), pages 1-18, July.

    More about this item

    Keywords

    model; COVID-19; tracing;
    All these keywords.

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:5:p:4060-:d:1077838. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.