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Effects of Aging on Taxi Service Performance: A Comparative Study Based on Different Age Groups

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  • Xiao Lin

    (Faculty of Maritime and Transportation, Ningbo University, Ningbo 315832, China
    Collaborative Innovation Center of Modern Urban Traffic Technologies, Southeast University, Nanjing 211189, China
    National Traffic Management Engineering & Technology Research Centre Ningbo University Sub-Centre, Ningbo 315832, China)

  • Zhengfeng Huang

    (Faculty of Maritime and Transportation, Ningbo University, Ningbo 315832, China
    Collaborative Innovation Center of Modern Urban Traffic Technologies, Southeast University, Nanjing 211189, China
    National Traffic Management Engineering & Technology Research Centre Ningbo University Sub-Centre, Ningbo 315832, China)

  • Yun Ye

    (Faculty of Maritime and Transportation, Ningbo University, Ningbo 315832, China
    Collaborative Innovation Center of Modern Urban Traffic Technologies, Southeast University, Nanjing 211189, China
    National Traffic Management Engineering & Technology Research Centre Ningbo University Sub-Centre, Ningbo 315832, China)

  • Jingxin Dong

    (Business School, Newcastle University, Newcastle upon Tune NE1 ASE, UK)

  • Hongxiang Feng

    (Faculty of Maritime and Transportation, Ningbo University, Ningbo 315832, China
    Collaborative Innovation Center of Modern Urban Traffic Technologies, Southeast University, Nanjing 211189, China
    National Traffic Management Engineering & Technology Research Centre Ningbo University Sub-Centre, Ningbo 315832, China)

  • Pengjun Zheng

    (Faculty of Maritime and Transportation, Ningbo University, Ningbo 315832, China
    Collaborative Innovation Center of Modern Urban Traffic Technologies, Southeast University, Nanjing 211189, China
    National Traffic Management Engineering & Technology Research Centre Ningbo University Sub-Centre, Ningbo 315832, China)

Abstract

Rapid population aging has significantly impacted labor supply and posed substantial challenges for the taxi industry, which have not yet been fully comprehended. Here, for the first time, we employ a large-scale dataset of taxi driver operations from China, establishing a comprehensive indicator system of taxi service performance, encompassing economic, environmental, and safety aspects. Through the application of multivariate regression models and other statistical analysis techniques, we have thoroughly investigated the mechanisms through which aging influences taxi service performance. Our research reveals that older drivers, despite exhibiting higher operational efficiency and greater inclination towards stability, underperform in time efficiency metrics, such as income per hour worked, owing to a more conservative working style. Furthermore, aging manifests negative effects on safety and environmental performance. Adjusting the driving strategies of older taxi drivers, such as regulating daily working hours and refining passenger-searching area preferences, can help mitigate these adverse impacts.

Suggested Citation

  • Xiao Lin & Zhengfeng Huang & Yun Ye & Jingxin Dong & Hongxiang Feng & Pengjun Zheng, 2023. "Effects of Aging on Taxi Service Performance: A Comparative Study Based on Different Age Groups," Sustainability, MDPI, vol. 15(22), pages 1-20, November.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:22:p:16096-:d:1283383
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    References listed on IDEAS

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