IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i19p14494-d1253836.html
   My bibliography  Save this article

Application of ISM to Identify the Contextual Relationships between the Sustainable Solutions Based on the Principles and Pillars of Industry 4.0: A Sustainability 4.0 Model for Law Offices

Author

Listed:
  • Leandra Bezerra dos Santos

    (Departamento de Administração, Campus Salgueiro, Universidade de Pernambuco, Salgueiro 56000-000, PE, Brazil)

  • Fagner José Coutinho de Melo

    (Departamento de Administração, Campus Salgueiro, Universidade de Pernambuco, Salgueiro 56000-000, PE, Brazil)

  • Djalma Silva Guimaraes Junior

    (Departamento de Engenharia Mecânica, Escola Politécnica de Pernambuco, Universidade de Pernambuco, Recife 50720-001, PE, Brazil)

  • Eryka Fernanda Miranda Sobral

    (Departamento de Administração, Campus Salgueiro, Universidade de Pernambuco, Salgueiro 56000-000, PE, Brazil)

  • Denise Dumke de Medeiros

    (Departamento de Engenharia de Produção, Campus Recife, Universidade Federal de Pernambuco, Recife 50740-550, PE, Brazil)

Abstract

This paper addresses the concept of Sustainability 4.0 in services, which can be defined as an integrated approach that seeks to balance the dimensions of the triple bottom line (economic, social, and environmental factors) using Industry 4.0, enabling technologies to improve organizational processes. This paper aims to identify the contextual relationships between the sustainable solutions of I4.0 based on the principles and pillars of Industry 4.0 in services while using Interpretive Structural Modeling (ISM). The ISM model, composed of 16 sustainable solutions, was developed based on the vision of a law firm manager and validated by 19 experts. As a result, the model presented a six-level hierarchy for sustainable solutions and classified sustainable solutions for law firms as Dependent Sustainable Solutions, Liaison Sustainable Solutions, and Independent Sustainable Solutions. Moreover, this study highlights the importance of sustainable solutions in Industry 4.0 in services, raising awareness of the need for sustainable practices in organizations. Therefore, this research contributes to the advancement of scientific knowledge, offers practical guidance for law firm managers, and promotes sustainability in Industry 4.0 in services, benefiting both academia and society.

Suggested Citation

  • Leandra Bezerra dos Santos & Fagner José Coutinho de Melo & Djalma Silva Guimaraes Junior & Eryka Fernanda Miranda Sobral & Denise Dumke de Medeiros, 2023. "Application of ISM to Identify the Contextual Relationships between the Sustainable Solutions Based on the Principles and Pillars of Industry 4.0: A Sustainability 4.0 Model for Law Offices," Sustainability, MDPI, vol. 15(19), pages 1-20, October.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:19:p:14494-:d:1253836
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/19/14494/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/19/14494/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Gustavo Cattelan Nobre & Elaine Tavares, 2017. "Scientific literature analysis on big data and internet of things applications on circular economy: a bibliometric study," Scientometrics, Springer;Akadémiai Kiadó, vol. 111(1), pages 463-492, April.
    2. Denicolai, Stefano & Zucchella, Antonella & Magnani, Giovanna, 2021. "Internationalization, digitalization, and sustainability: Are SMEs ready? A survey on synergies and substituting effects among growth paths," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    3. Alessio Maria Braccini & Emanuele Gabriel Margherita, 2018. "Exploring Organizational Sustainability of Industry 4.0 under the Triple Bottom Line: The Case of a Manufacturing Company," Sustainability, MDPI, vol. 11(1), pages 1-17, December.
    4. Wen-Kuo Chen & Venkateswarlu Nalluri & Man-Li Lin & Ching-Torng Lin, 2021. "Identifying Decisive Socio-Political Sustainability Barriers in the Supply Chain of Banking Sector in India: Causality Analysis Using ISM and MICMAC," Mathematics, MDPI, vol. 9(3), pages 1-23, January.
    5. Aswathy Sreenivasan & Suresh Ma & Prema Nedungadi & V. Raja Sreedharan & R. Raghu Raman, 2023. "Interpretive Structural Modeling: Research Trends, Linkages to Sustainable Development Goals, and Impact of COVID-19," Sustainability, MDPI, vol. 15(5), pages 1-27, February.
    6. Hamed Gholami & Mohamad Faizal Bachok & Muhamad Zameri Mat Saman & Dalia Streimikiene & Safian Sharif & Norhayati Zakuan, 2020. "An ISM Approach for the Barrier Analysis in Implementing Green Campus Operations: Towards Higher Education Sustainability," Sustainability, MDPI, vol. 12(1), pages 1-19, January.
    7. Sumit Paul & Syed Mithun Ali & Mohd Asif Hasan & Sanjoy Kumar Paul & Golam Kabir, 2022. "Critical Success Factors for Supply Chain Sustainability in the Wood Industry: An Integrated PCA-ISM Model," Sustainability, MDPI, vol. 14(3), pages 1-18, February.
    8. Amin Vafadarnikjoo & Hadi Badri Ahmadi & Benjamin Thomas Hazen & James J. H. Liou, 2020. "Understanding Interdependencies among Social Sustainability Evaluation Criteria in an Emerging Economy," Sustainability, MDPI, vol. 12(5), pages 1-21, March.
    9. Ram Narayan & Anita Gehlot & Rajesh Singh & Shaik Vaseem Akram & Neeraj Priyadarshi & Bhekisipho Twala, 2022. "Hospitality Feedback System 4.0: Digitalization of Feedback System with Integration of Industry 4.0 Enabling Technologies," Sustainability, MDPI, vol. 14(19), pages 1-18, September.
    10. Vivek Warke & Satish Kumar & Arunkumar Bongale & Ketan Kotecha, 2021. "Sustainable Development of Smart Manufacturing Driven by the Digital Twin Framework: A Statistical Analysis," Sustainability, MDPI, vol. 13(18), pages 1-49, September.
    11. Johan Krisnanto Runtuk & Poh Kiat Ng & Shih Yin Ooi & Remigius Purwanto & Arief Suardi Nur Chairat & Yu Jin Ng, 2023. "Sustainable Growth for Small and Medium-Sized Enterprises: Interpretive Structural Modeling Approach," Sustainability, MDPI, vol. 15(5), pages 1-12, March.
    12. Naif Alaboud & Adnan Alshahrani, 2023. "Adoption of Building Information Modelling in the Saudi Construction Industry: An Interpretive Structural Modelling," Sustainability, MDPI, vol. 15(7), pages 1-21, April.
    13. Julian Marius Müller & Daniel Kiel & Kai-Ingo Voigt, 2018. "What Drives the Implementation of Industry 4.0? The Role of Opportunities and Challenges in the Context of Sustainability," Sustainability, MDPI, vol. 10(1), pages 1-24, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Tao, Zhibin & Chao, Jiaxiao, 2024. "Unlocking new opportunities in the industry 4.0 era, exploring the critical impact of digital technology on sustainable performance and the mediating role of GSCM practices," Innovation and Green Development, Elsevier, vol. 3(3).
    2. José Salvador da Motta Reis & Maximilian Espuny & Thaís Vieira Nunhes & Nilo Antonio de Souza Sampaio & Raine Isaksson & Fernando Celso de Campos & Otávio José de Oliveira, 2021. "Striding towards Sustainability: A Framework to Overcome Challenges and Explore Opportunities through Industry 4.0," Sustainability, MDPI, vol. 13(9), pages 1-28, May.
    3. Piccarozzi, Michela & Silvestri, Cecilia & Aquilani, Barbara & Silvestri, Luca, 2022. "Is this a new story of the ‘Two Giants’? A systematic literature review of the relationship between industry 4.0, sustainability and its pillars," Technological Forecasting and Social Change, Elsevier, vol. 177(C).
    4. Senna, Pedro P. & Bonnin Roca, Jaime & Barros, Ana C., 2023. "Overcoming barriers to manufacturing digitalization: Policies across EU countries," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    5. Zhang, Yi & Huang, Ying & Porter, Alan L. & Zhang, Guangquan & Lu, Jie, 2019. "Discovering and forecasting interactions in big data research: A learning-enhanced bibliometric study," Technological Forecasting and Social Change, Elsevier, vol. 146(C), pages 795-807.
    6. Tuba Bircan & Almila Alkim Akdag Salah, 2022. "A Bibliometric Analysis of the Use of Artificial Intelligence Technologies for Social Sciences," Mathematics, MDPI, vol. 10(23), pages 1-17, November.
    7. Syed Imran Zaman & Sharfuddin Ahmed Khan & Sahar Qabool & Himanshu Gupta, 2023. "How digitalization in banking improve service supply chain resilience of e-commerce sector? a technological adoption model approach," Operations Management Research, Springer, vol. 16(2), pages 904-930, June.
    8. Maria Polorecka & Jozef Kubas & Pavel Danihelka & Katarina Petrlova & Katarina Repkova Stofkova & Katarina Buganova, 2021. "Use of Software on Modeling Hazardous Substance Release as a Support Tool for Crisis Management," Sustainability, MDPI, vol. 13(1), pages 1-15, January.
    9. Domenica Lavorato & Palmira Piedepalumbo, 2023. "How Smart Technologies Affect the Decision-Making and Control System of Food and Beverage Companies—A Case Study," Sustainability, MDPI, vol. 15(5), pages 1-21, February.
    10. Wunhong Su & Liuzhen Zhang & Chao Ge & Shuai Chen, 2022. "Association between Internal Control and Sustainability: A Literature Review Based on the SOX Act Framework," Sustainability, MDPI, vol. 14(15), pages 1-30, August.
    11. Hossein Rahnama & Kerstin Johansen & Lisa Larsson & Anna Öhrwall Rönnbäck, 2022. "Collaboration in Value Constellations for Sustainable Production: The Perspective of Small Technology Solution Providers," Sustainability, MDPI, vol. 14(8), pages 1-20, April.
    12. Mendez-Picazo, María-Teresa & Galindo-Martin, Miguel-Angel & Perez-Pujol, Rafael-Sergio, 2024. "Direct and indirect effects of digital transformation on sustainable development in pre- and post-pandemic periods," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    13. Sylvia Novillo-Villegas & Ricardo Ayala-Andrade & Juan Pablo Lopez-Cox & Javier Salazar-Oyaneder & Patricia Acosta-Vargas, 2022. "A Roadmap for Innovation Capacity in Developing Countries," Sustainability, MDPI, vol. 14(11), pages 1-20, May.
    14. Kramat Hussain & Huaping Sun & Muhammad Ramzan & Shahid Mahmood & Muhammad Zubair Saeed, 2024. "Interpretive Structural Modeling of Barriers to Sustainable Tourism Development: A Developing Economy Perspective," Sustainability, MDPI, vol. 16(13), pages 1-32, June.
    15. Srivastava, Deepak Kumar & Kumar, Vikas & Ekren, Banu Yetkin & Upadhyay, Arvind & Tyagi, Mrinal & Kumari, Archana, 2022. "Adopting Industry 4.0 by leveraging organisational factors," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    16. Sultan Çetin & Catherine De Wolf & Nancy Bocken, 2021. "Circular Digital Built Environment: An Emerging Framework," Sustainability, MDPI, vol. 13(11), pages 1-34, June.
    17. Magdalena Rusch & Josef‐Peter Schöggl & Rupert J. Baumgartner, 2023. "Application of digital technologies for sustainable product management in a circular economy: A review," Business Strategy and the Environment, Wiley Blackwell, vol. 32(3), pages 1159-1174, March.
    18. Claudia Marcela Betancourt Morales & Jhon Wilder Zartha Sossa, 2020. "Circular economy in Latin America: A systematic literature review," Business Strategy and the Environment, Wiley Blackwell, vol. 29(6), pages 2479-2497, September.
    19. Robin Hogrefe & Sabine Bohnet-Joschko, 2023. "The Social Dimension of Corporate Sustainability: Review of an Evolving Research Field," Sustainability, MDPI, vol. 15(4), pages 1-22, February.
    20. Menti, Federica & Romero, David & Jacobsen, Peter, 2023. "A technology assessment and implementation model for evaluating socio-cultural and technical factors for the successful deployment of Logistics 4.0 technologies," Technological Forecasting and Social Change, Elsevier, vol. 190(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:19:p:14494-:d:1253836. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.