IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i16p12545-d1219923.html
   My bibliography  Save this article

A Bibliometric Analysis of Enterprise Social Media in Digital Economy: Research Hotspots and Trends

Author

Listed:
  • Wen Zhang

    (College of Business, Xi’an University of Finance and Economics, Xi’an 710100, China)

  • Yuting Yang

    (College of Business, Xi’an University of Finance and Economics, Xi’an 710100, China)

  • Huigang Liang

    (Fogelman College of Business & Economics, University of Memphis, Memphis, TN 38152, USA)

Abstract

With the rise of the digital economy, new business models have expedited the progress of corporate digital transformation. The mobile internet era has made enterprise social media a popular tool for employee communication. Summarizing the development and trends of enterprise social media research is beneficial for identifying future research topics. This paper analyzes the literature from the Web of Science core collection database and employs CiteSpace software to develop a scientific knowledge map, providing a visual analysis of the literature on enterprise social media in the context of the digital economy. The paper presents the research hotspots and evolutionary paths of enterprise social media, thereby clarifying the future development trends in this field. The study reveals that there is a relatively limited amount of literature on this topic, and collaboration among authors is not strong. Most research is conducted by higher education institutions in China and the United States. The research hotspots revolve around the theme of enterprise social media, covering topics such as knowledge sharing, communication, and performance. The research themes have undergone a transition from singularity to diversity. Finally, this paper proposes future research prospects in three areas: the human–computer collaborative model against the backdrop of artificial intelligence, user privacy disclosure and protection, and the impact of enterprise social media usage on the mental and physical health of employees. These prospects aim to provide valuable insights for subsequent research endeavors.

Suggested Citation

  • Wen Zhang & Yuting Yang & Huigang Liang, 2023. "A Bibliometric Analysis of Enterprise Social Media in Digital Economy: Research Hotspots and Trends," Sustainability, MDPI, vol. 15(16), pages 1-21, August.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:16:p:12545-:d:1219923
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/16/12545/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/16/12545/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Han Lai & Abdul Hameed Pitafi & Noman Hasany & Tahir Islam, 2021. "Enhancing Employee Agility Through Information Technology Competency: An Empirical Study of China," SAGE Open, , vol. 11(2), pages 21582440211, April.
    2. Gu, Chen & Kurov, Alexander, 2020. "Informational role of social media: Evidence from Twitter sentiment," Journal of Banking & Finance, Elsevier, vol. 121(C).
    3. Mei Song & Jia Zhang & Xiaohao Liu & Liyan Zhang & Xuguang Hao & Mengxue Li, 2023. "Developments and Trends in Energy Poverty Research—Literature Visualization Analysis Based on CiteSpace," Sustainability, MDPI, vol. 15(3), pages 1-21, January.
    4. Yuheng Tao & Po-Hsien Lin, 2023. "Analyses of Sustainable Development of Cultural and Creative Parks: A Pilot Study Based on the Approach of CiteSpace Knowledge Mapping," Sustainability, MDPI, vol. 15(13), pages 1-28, July.
    5. Yingxia Cao & Haya Ajjan & Paul Hong & Thuong Le, 2018. "Using social media for competitive business outcomes," Journal of Advances in Management Research, Emerald Group Publishing Limited, vol. 15(2), pages 211-235, May.
    6. Ren, Lei & Zhou, Sheng & Peng, Tianduo & Ou, Xunmin, 2021. "A review of CO2 emissions reduction technologies and low-carbon development in the iron and steel industry focusing on China," Renewable and Sustainable Energy Reviews, Elsevier, vol. 143(C).
    7. Miaojie Chen & Mehtab Babar & Ammar Ahmed & Muhammad Irfan, 2023. "Analyzing the Impact of Enterprise Social Media on Employees’ Competency through the Mediating Role of Knowledge Sharing," Sustainability, MDPI, vol. 15(12), pages 1-21, June.
    8. Yingxia Cao & Haya Ajjan & Paul Hong & Thuong Le, 2018. "Using social media for competitive business outcomes," Journal of Advances in Management Research, Emerald Group Publishing Limited, vol. 15(2), pages 211-235, May.
    9. Wu, Haitao & Hao, Yu & Ren, Siyu & Yang, Xiaodong & Xie, Guo, 2021. "Does internet development improve green total factor energy efficiency? Evidence from China," Energy Policy, Elsevier, vol. 153(C).
    10. Matthijs Meire & Kelly Hewett & Michel Ballings & V. Kumar & Dirk van den Poel, 2019. "The Role of Marketer-Generated Content in Customer Engagement Marketing," Post-Print hal-02509303, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Shengxuan Tang & Ming Cai & Yao Xiao, 2024. "A Cross-Citation-Based Model for Technological Advancement Assessment: Methodology and Application," Sustainability, MDPI, vol. 16(1), pages 1-20, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Junhong Qu & Xiaoli Hao, 2022. "Digital Economy, Financial Development, and Energy Poverty Based on Mediating Effects and a Spatial Autocorrelation Model," Sustainability, MDPI, vol. 14(15), pages 1-24, July.
    2. Charfeddine, Lanouar & Umlai, Mohamed, 2023. "ICT sector, digitization and environmental sustainability: A systematic review of the literature from 2000 to 2022," Renewable and Sustainable Energy Reviews, Elsevier, vol. 184(C).
    3. Yousaf, Imran & Youssef, Manel & Goodell, John W., 2022. "Quantile connectedness between sentiment and financial markets: Evidence from the S&P 500 twitter sentiment index," International Review of Financial Analysis, Elsevier, vol. 83(C).
    4. Juan Tang & Fangming Qin, 2022. "Analyzing the impact of local government competition on green total factor productivity from the factor market distortion perspective: based on the three stage DEA model," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(12), pages 14298-14326, December.
    5. Ran, Qiying & Yang, Xiaodong & Yan, Hongchuan & Xu, Yang & Cao, Jianhong, 2023. "Natural resource consumption and industrial green transformation: Does the digital economy matter?," Resources Policy, Elsevier, vol. 81(C).
    6. Yang, Honghua & Ma, Linwei & Li, Zheng, 2023. "Tracing China's steel use from steel flows in the production system to steel footprints in the consumption system," Renewable and Sustainable Energy Reviews, Elsevier, vol. 172(C).
    7. Senhua Huang & Lingming Chen, 2023. "The Impact of the Digital Economy on the Urban Total-Factor Energy Efficiency: Evidence from 275 Cities in China," Sustainability, MDPI, vol. 15(4), pages 1-20, February.
    8. Yu, Rong & Li, Jianhong, 2024. "Does fintech influence sustainable development under natural resource constraints: insights from 270 Chinese cities," Resources Policy, Elsevier, vol. 91(C).
    9. Eigenraam, Anniek W. & Eelen, Jiska & Verlegh, Peeter W.J., 2021. "Let Me Entertain You? The Importance of Authenticity in Online Customer Engagement," Journal of Interactive Marketing, Elsevier, vol. 54(C), pages 53-68.
    10. Ren, Siyu & Hao, Yu & Wu, Haitao, 2022. "The role of outward foreign direct investment (OFDI) on green total factor energy efficiency: Does institutional quality matters? Evidence from China," Resources Policy, Elsevier, vol. 76(C).
    11. Yujian Jin & Lihong Yu & Yan Wang, 2022. "Green Total Factor Productivity and Its Saving Effect on the Green Factor in China’s Strategic Minerals Industry from 1998–2017," IJERPH, MDPI, vol. 19(22), pages 1-20, November.
    12. Yuancheng Lin & Honghua Yang & Linwei Ma & Zheng Li & Weidou Ni, 2021. "Low-Carbon Development for the Iron and Steel Industry in China and the World: Status Quo, Future Vision, and Key Actions," Sustainability, MDPI, vol. 13(22), pages 1-28, November.
    13. Pei Zhang & Peiran Chen & Fan Xiao & Yong Sun & Shuyan Ma & Ziwei Zhao, 2022. "The Impact of Information Infrastructure on Air Pollution: Empirical Evidence from China," IJERPH, MDPI, vol. 19(21), pages 1-17, November.
    14. Shuying Wang & Yifei Gao & Hongchang Zhou, 2022. "Research on Green Total Factor Productivity Enhancement Path from the Configurational Perspective—Based on the TOE Theoretical Framework," Sustainability, MDPI, vol. 14(21), pages 1-20, October.
    15. Zihanxin Li & Nuoyan Li & Huwei Wen, 2021. "Digital Economy and Environmental Quality: Evidence from 217 Cities in China," Sustainability, MDPI, vol. 13(14), pages 1-20, July.
    16. Da Gao & Chang Liu & Xinyan Wei & Yang Liu, 2023. "Can River Chief System Policy Improve Enterprises’ Energy Efficiency? Evidence from China," IJERPH, MDPI, vol. 20(4), pages 1-17, February.
    17. Xian, Yujiao & Hu, Zhihui & Wang, Ke, 2023. "The least-cost abatement measure of carbon emissions for China's glass manufacturing industry based on the marginal abatement costs," Energy, Elsevier, vol. 284(C).
    18. Jiang, Sheng-Long & Wang, Meihong & Bogle, I. David L., 2023. "Plant-wide byproduct gas distribution under uncertainty in iron and steel industry via quantile forecasting and robust optimization," Applied Energy, Elsevier, vol. 350(C).
    19. Geng, Yuedan & Ye, Qiang & Jin, Yu & Shi, Wen, 2022. "Crowd wisdom and internet searches: What happens when investors search for stocks?," International Review of Financial Analysis, Elsevier, vol. 82(C).
    20. Raghavendra Prasanna Kumar & Arindam Banerjee & Zahran Al-Salti & S. Ananda, 2024. "Technology acceptance model and customer engagement: mediating role of customer satisfaction," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(3), pages 1062-1076, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:16:p:12545-:d:1219923. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.