IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i22p15266-d975678.html
   My bibliography  Save this article

The Impact of Digital Technologies on Company Restoration Time Following the COVID-19 Pandemic

Author

Listed:
  • Giorgia Sammarco

    (Department of Business and Management, Luiss University, 00197 Rome, Italy)

  • Daniel Ruzza

    (Department of Business and Management, Luiss University, 00197 Rome, Italy)

  • Behzad Maleki Vishkaei

    (Department of Business and Management, Luiss University, 00197 Rome, Italy)

  • Pietro De Giovanni

    (Department of Business and Management, Luiss University, 00197 Rome, Italy)

Abstract

The global spread of COVID-19 affected societies and economies at large with simultaneous disruptions to both supply and demand. To investigate the implications of COVID-19, this study seeks to inquire into how companies can achieve resilience through performance robustness and how this affects the restoration time (i.e., the time period from the problem occurrence to the time when the company performance returns to the previous operational level). Moreover, it studies how digital technology adoption allowed firms to become more resilient during the COVID-19 outbreak by exploiting high robustness and improving restoration time. Our findings reveal that, among the several performance indicators investigated, only the robustness of Sales is of particular significance in contributing to restoration time. As regards the technologies deployed, Blockchain, 3D Printing, and Artificial Intelligence had a positive impact on firms’ resilience during the outbreak.

Suggested Citation

  • Giorgia Sammarco & Daniel Ruzza & Behzad Maleki Vishkaei & Pietro De Giovanni, 2022. "The Impact of Digital Technologies on Company Restoration Time Following the COVID-19 Pandemic," Sustainability, MDPI, vol. 14(22), pages 1-17, November.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:22:p:15266-:d:975678
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/22/15266/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/22/15266/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Schniederjans, Dara G. & Curado, Carla & Khalajhedayati, Mehrnaz, 2020. "Supply chain digitisation trends: An integration of knowledge management," International Journal of Production Economics, Elsevier, vol. 220(C).
    2. Morganti, Daniele & De Giovanni, Pietro, 2022. "Offshoring motivations driven by sustainability factors," Research in Transportation Economics, Elsevier, vol. 95(C).
    3. Umair Akram & Melinda Timea Fülöp & Adriana Tiron-Tudor & Dan Ioan Topor & Sorinel Căpușneanu, 2021. "Impact of Digitalization on Customers’ Well-Being in the Pandemic Period: Challenges and Opportunities for the Retail Industry," IJERPH, MDPI, vol. 18(14), pages 1-21, July.
    4. Matteo Trabucco & Pietro De Giovanni, 2021. "Achieving Resilience and Business Sustainability during COVID-19: The Role of Lean Supply Chain Practices and Digitalization," Sustainability, MDPI, vol. 13(22), pages 1-19, November.
    5. El Baz, Jamal & Ruel, Salomée, 2021. "Can supply chain risk management practices mitigate the disruption impacts on supply chains’ resilience and robustness? Evidence from an empirical survey in a COVID-19 outbreak era," International Journal of Production Economics, Elsevier, vol. 233(C).
    6. De Giovanni, Pietro & Cariola, Alfio & Passarelli, Mariacarmela, 2013. "Recent developments on Reactivity: Theoretical conceptualization and empirical verification," European Journal of Operational Research, Elsevier, vol. 231(3), pages 690-701.
    7. Pietro De Giovanni, 2016. "Coordination in a distribution channel with decisions on the nature of incentives and share-dependency on pricing," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 67(8), pages 1034-1049, August.
    8. Orlando, Beatrice & Tortora, Debora & Pezzi, Alberto & Bitbol-Saba, Nathalie, 2022. "The disruption of the international supply chain: Firm resilience and knowledge preparedness to tackle the COVID-19 outbreak," Journal of International Management, Elsevier, vol. 28(1).
    9. Cristina Maranesi & Pietro De Giovanni, 2020. "Modern Circular Economy: Corporate Strategy, Supply Chain, and Industrial Symbiosis," Sustainability, MDPI, vol. 12(22), pages 1-25, November.
    10. Torabi, S.A. & Mansouri, S.A., 2015. "Integrated business continuity and disaster recovery planning: Towards organizational resilienceAuthor-Name: Sahebjamnia, N," European Journal of Operational Research, Elsevier, vol. 242(1), pages 261-273.
    11. Liang Liu & Futou Li & Ershi Qi, 2019. "Research on Risk Avoidance and Coordination of Supply Chain Subject Based on Blockchain Technology," Sustainability, MDPI, vol. 11(7), pages 1-14, April.
    12. Dmitry Ivanov & Maxim Rozhkov, 2020. "Coordination of production and ordering policies under capacity disruption and product write-off risk: an analytical study with real-data based simulations of a fast moving consumer goods company," Annals of Operations Research, Springer, vol. 291(1), pages 387-407, August.
    13. Jabbarzadeh, Armin & Fahimnia, Behnam & Sheu, Jiuh-Biing, 2017. "An enhanced robustness approach for managing supply and demand uncertainties," International Journal of Production Economics, Elsevier, vol. 183(PC), pages 620-631.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sara Romagnoli & Claudia Tarabu' & Behzad Maleki Vishkaei & Pietro De Giovanni, 2023. "The Impact of Digital Technologies and Sustainable Practices on Circular Supply Chain Management," Logistics, MDPI, vol. 7(1), pages 1-17, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Matteo Trabucco & Pietro De Giovanni, 2021. "Achieving Resilience and Business Sustainability during COVID-19: The Role of Lean Supply Chain Practices and Digitalization," Sustainability, MDPI, vol. 13(22), pages 1-19, November.
    2. Rozhkov, Maxim & Ivanov, Dmitry & Blackhurst, Jennifer & Nair, Anand, 2022. "Adapting supply chain operations in anticipation of and during the COVID-19 pandemic," Omega, Elsevier, vol. 110(C).
    3. Burgos, Diana & Ivanov, Dmitry, 2021. "Food retail supply chain resilience and the COVID-19 pandemic: A digital twin-based impact analysis and improvement directions," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 152(C).
    4. Nishant Saravanan & Jessica Olivares-Aguila & Alejandro Vital-Soto, 2022. "Bibliometric and Text Analytics Approaches to Review COVID-19 Impacts on Supply Chains," Sustainability, MDPI, vol. 14(23), pages 1-33, November.
    5. Dmitry Ivanov & Alexandre Dolgui, 2022. "Stress testing supply chains and creating viable ecosystems," Operations Management Research, Springer, vol. 15(1), pages 475-486, June.
    6. De Giovanni, Pietro & Cariola, Alfio, 2021. "Process innovation through industry 4.0 technologies, lean practices and green supply chains," Research in Transportation Economics, Elsevier, vol. 90(C).
    7. Colicev, Anatoli & De Giovanni, Pietro & Vinzi, Vincenzo Esposito, 2016. "An empirical investigation of the antecedents of partnering capability," International Journal of Production Economics, Elsevier, vol. 178(C), pages 144-153.
    8. Vineet Paliwal & Shalini Chandra & Suneel Sharma, 2020. "Blockchain Technology for Sustainable Supply Chain Management: A Systematic Literature Review and a Classification Framework," Sustainability, MDPI, vol. 12(18), pages 1-39, September.
    9. Emilia Vann Yaroson & Soumyadeb Chowdhury & Sachin Kumar Mangla & Prasanta Kumar Dey, 2024. "Unearthing the interplay between organisational resources, knowledge and industry 4.0 analytical decision support tools to achieve sustainability and supply chain wellbeing," Annals of Operations Research, Springer, vol. 342(2), pages 1321-1368, November.
    10. Schmidt, Christoph G. & Wuttke, David A. & Heese, H. Sebastian & Wagner, Stephan M., 2023. "Antecedents of public reactions to supply chain glitches," International Journal of Production Economics, Elsevier, vol. 259(C).
    11. Aziz Barhmi & Omar Hajaji, 2023. "Multidisciplinary Approach to Supply Chain Resilience: Conceptualization and Scale Development," Central European Business Review, Prague University of Economics and Business, vol. 2023(5), pages 43-69.
    12. Yi Wang & Yafei Yang & Zhaoxiang Qin & Yefei Yang & Jun Li, 2023. "A Literature Review on the Application of Digital Technology in Achieving Green Supply Chain Management," Sustainability, MDPI, vol. 15(11), pages 1-18, May.
    13. Jingsi Zhang & Liangqun Qi, 2021. "Crisis Preparedness of Healthcare Manufacturing Firms during the COVID-19 Outbreak: Digitalization and Servitization," IJERPH, MDPI, vol. 18(10), pages 1-23, May.
    14. Qiansong Zhang & Yingying Zhang & Taiwen Feng, 2024. "Impacts of paradox cognition and organizational unlearning on supply chain resilience: a perspective of paradox theory," Operations Management Research, Springer, vol. 17(3), pages 1022-1038, September.
    15. Govindan, Kannan & Kannan, Devika & Jørgensen, Thomas Ballegård & Nielsen, Tim Straarup, 2022. "Supply Chain 4.0 performance measurement: A systematic literature review, framework development, and empirical evidence," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 164(C).
    16. Mehdi Hajilo & Mojtaba Ghadiri Masoom & Seyed Hassan Motiee Langroudi & Hassanali Faraji Sabokbar & Lori Pennington-Gray, 2017. "Spatial Analysis of the Distribution of Small Businesses in the Eastern Villages of Gilan Province with Emphasis on the Tourism Sector in Mountainous Regions," Sustainability, MDPI, vol. 9(12), pages 1-19, December.
    17. Papanagnou, Christos & Seiler, Andreas & Spanaki, Konstantina & Papadopoulos, Thanos & Bourlakis, Michael, 2022. "Data-driven digital transformation for emergency situations: The case of the UK retail sector," International Journal of Production Economics, Elsevier, vol. 250(C).
    18. Zobel, Christopher W. & Baghersad, Milad, 2020. "Analytically comparing disaster resilience across multiple dimensions," Socio-Economic Planning Sciences, Elsevier, vol. 69(C).
    19. Haiyun, Cui & Zhixiong, Huang & Yüksel, Serhat & Dinçer, Hasan, 2021. "Analysis of the innovation strategies for green supply chain management in the energy industry using the QFD-based hybrid interval valued intuitionistic fuzzy decision approach," Renewable and Sustainable Energy Reviews, Elsevier, vol. 143(C).
    20. Yi Zheng & Li Liu & Victor Shi & Wenxing Huang & Jianxiu Liao, 2022. "A Resilience Analysis of a Medical Mask Supply Chain during the COVID-19 Pandemic: A Simulation Modeling Approach," IJERPH, MDPI, vol. 19(13), pages 1-21, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:22:p:15266-:d:975678. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.