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The Impact of Digital Technologies on Company Restoration Time Following the COVID-19 Pandemic

Author

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  • Giorgia Sammarco

    (Department of Business and Management, Luiss University, 00197 Rome, Italy)

  • Daniel Ruzza

    (Department of Business and Management, Luiss University, 00197 Rome, Italy)

  • Behzad Maleki Vishkaei

    (Department of Business and Management, Luiss University, 00197 Rome, Italy)

  • Pietro De Giovanni

    (Department of Business and Management, Luiss University, 00197 Rome, Italy)

Abstract

The global spread of COVID-19 affected societies and economies at large with simultaneous disruptions to both supply and demand. To investigate the implications of COVID-19, this study seeks to inquire into how companies can achieve resilience through performance robustness and how this affects the restoration time (i.e., the time period from the problem occurrence to the time when the company performance returns to the previous operational level). Moreover, it studies how digital technology adoption allowed firms to become more resilient during the COVID-19 outbreak by exploiting high robustness and improving restoration time. Our findings reveal that, among the several performance indicators investigated, only the robustness of Sales is of particular significance in contributing to restoration time. As regards the technologies deployed, Blockchain, 3D Printing, and Artificial Intelligence had a positive impact on firms’ resilience during the outbreak.

Suggested Citation

  • Giorgia Sammarco & Daniel Ruzza & Behzad Maleki Vishkaei & Pietro De Giovanni, 2022. "The Impact of Digital Technologies on Company Restoration Time Following the COVID-19 Pandemic," Sustainability, MDPI, vol. 14(22), pages 1-17, November.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:22:p:15266-:d:975678
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    References listed on IDEAS

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    1. Sara Romagnoli & Claudia Tarabu' & Behzad Maleki Vishkaei & Pietro De Giovanni, 2023. "The Impact of Digital Technologies and Sustainable Practices on Circular Supply Chain Management," Logistics, MDPI, vol. 7(1), pages 1-17, January.

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