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Decision-Making Procedures and Their Relation to Knowledge Management and Quality Management

Author

Listed:
  • Ivan Litvaj

    (Department of Power Systems and Electric Drives, Faculty of Electrical Engineering and Information Technology, University of Zilina, 010 26 Zilina, Slovakia)

  • Olga Ponisciakova

    (Department of Economics, Faculty of Operation and Economics of Transport and Communications, University of Zilina, 010 26 Zilina, Slovakia)

  • Dana Stancekova

    (Department of Machining and Production Technologies, The Faculty of Mechanical Engineering, University of Zilina, 010 26 Zilina, Slovakia)

  • Jaroslava Svobodova

    (Department of Technical Sciences, Faculty of Mechanical Engineering, University of J. E. Purkyne, 400 01 Usti nad Labem, Czech Republic)

  • Jozef Mrazik

    (Department of Machining and Production Technologies, Faculty of Electrical Engineering and Information Technology, University of Zilina, 010 26 Zilina, Slovakia)

Abstract

The environment in which managers currently operate is dynamic and turbulent. This fact affects the great complexity and dynamism of changes. Thus, decision-making becomes more complex in the context of sustainability. Decisive decision-making is becoming rare, and the challenge of globalization is increasing. Under its influence, decision-making is no longer deterministic. Decision-making processes prevail in conditions of uncertainty. In this context, there is a very intense need to be acquainted with progressive tools to support decision-making and management and to apply the acquired knowledge in practice. This paper focuses on three related areas. We are talking about knowledge management in connection with the most important contributing element—decision-making with quality management. We deal with the characteristics of the individual areas, defining their mutual relationship on a systemic basis. The paper also points to the necessary connection between theory and practice. More specifically, it points to the practical applications of management to decision-making as a managerial function and, at the same time, related to decision-making in quality management. Subsequently, we define the links to knowledge management with an emphasis on the use of procedures, methods, and knowledge in the decision-making process, which we use in theory and practice in quality management.

Suggested Citation

  • Ivan Litvaj & Olga Ponisciakova & Dana Stancekova & Jaroslava Svobodova & Jozef Mrazik, 2022. "Decision-Making Procedures and Their Relation to Knowledge Management and Quality Management," Sustainability, MDPI, vol. 14(1), pages 1-17, January.
  • Handle: RePEc:gam:jsusta:v:14:y:2022:i:1:p:572-:d:718244
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    References listed on IDEAS

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    1. Allan Gibb & Gay Haskins & Ian Robertson, 2013. "Leading the Entrepreneurial University: Meeting the Entrepreneurial Development Needs of Higher Education Institutions," Innovation, Technology, and Knowledge Management, in: Andreas Altmann & Bernd Ebersberger (ed.), Universities in Change, edition 127, chapter 0, pages 9-45, Springer.
    2. Niels Bosma & Veronique Schutjens, 2011. "Understanding regional variation in entrepreneurial activity and entrepreneurial attitude in Europe," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 47(3), pages 711-742, December.
    3. Wennekers, Sander & Thurik, Roy, 1999. "Linking Entrepreneurship and Economic Growth," Small Business Economics, Springer, vol. 13(1), pages 27-55, August.
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    Cited by:

    1. Ivan Litvaj & Mário Drbúl & Miloslav Bůžek, 2023. "Sustainability in Small and Medium Enterprises, Sustainable Development in the Slovak Republic, and Sustainability and Quality Management in Small and Medium Enterprises," Sustainability, MDPI, vol. 15(3), pages 1-30, January.
    2. Konstantinos I. Roumeliotis & Nikolaos D. Tselikas & Dimitrios K. Nasiopoulos, 2023. "Unveiling Sustainability in Ecommerce: GPT-Powered Software for Identifying Sustainable Product Features," Sustainability, MDPI, vol. 15(15), pages 1-26, August.
    3. Nina Jakubeit & Willem Haanstra & Jan Braaksma & Mohammad Rajabalinejad & Leo van Dongen, 2022. "Co-Designing Sustainable Coordination to Support Inter-Organizational Decision Making," Sustainability, MDPI, vol. 14(11), pages 1-26, May.
    4. Mehdi Tajpour & Elahe Hosseini & Maliheh Mohammadi & Behrooz Bahman-Zangi, 2022. "The Effect of Knowledge Management on the Sustainability of Technology-Driven Businesses in Emerging Markets: The Mediating Role of Social Media," Sustainability, MDPI, vol. 14(14), pages 1-15, July.
    5. Jana Stofkova & Adela Poliakova & Katarina Repkova Stofkova & Peter Malega & Matej Krejnus & Vladimira Binasova & Naqibullah Daneshjo, 2022. "Digital Skills as a Significant Factor of Human Resources Development," Sustainability, MDPI, vol. 14(20), pages 1-18, October.

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