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Blockchain for Governments: The Case of the Dubai Government

Author

Listed:
  • Shafaq Khan

    (School of Computer Science, University of Windsor, Windsor, ON N9B 3P4, Canada)

  • Mohammed Shael

    (Department of Economic Development, Dubai P.O. Box 13223, United Arab Emirates)

  • Munir Majdalawieh

    (College of Technological Innovation, Zayed University, Dubai P.O. Box 19282, United Arab Emirates)

  • Nishara Nizamuddin

    (College of Technological Innovation, Zayed University, Dubai P.O. Box 19282, United Arab Emirates)

  • Mathew Nicho

    (College of Technological Innovation, Zayed University, Dubai P.O. Box 19282, United Arab Emirates)

Abstract

Blockchain technology is an innovative technology with the potential of transforming cities by augmenting the building of resilient societies and enabling the emergence of more transparent and accountable governments. To understand the capabilities of blockchain, as well as its impact on the public sector, this study conducted a review of blockchain technology and its implementations by various governments around the globe. E-government evolution is analyzed, based on empirical evidence from a Dubai government entity in the United Arab Emirates (UAE), which has utilized blockchain technology for developing end-user services, relevant to the public sector. Benefits achieved and challenges to overcome in such blockchain-based pilot deployments are discussed. The findings of this study offer new insights for practitioners involved in bringing in innovations for the benefit of society, using blockchain technology. Furthermore, it provides insights into policy actions to be developed to address the future challenges and to improve already existing e-government policies. The results of this research will benefit all blockchain-based pilot deployments by providing guidance and knowledge on this immature yet developing technology.

Suggested Citation

  • Shafaq Khan & Mohammed Shael & Munir Majdalawieh & Nishara Nizamuddin & Mathew Nicho, 2022. "Blockchain for Governments: The Case of the Dubai Government," Sustainability, MDPI, vol. 14(11), pages 1-22, May.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:11:p:6576-:d:825767
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    References listed on IDEAS

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