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Twitter, Social Services and Covid-19: Analysis of Interactions between Political Parties and Citizens

Author

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  • Alfonso Chaves-Montero

    (Department of Sociology, Social Work and Public Health, Faculty of Social Work, COIDESO Research Centre, Contemporary Thought and Innovation for Social Development, University of Huelva, 21007 Huelva, Spain)

  • Fernando Relinque-Medina

    (Department of Sociology, Social Work and Public Health, Faculty of Social Work, COIDESO Research Centre, Contemporary Thought and Innovation for Social Development, University of Huelva, 21007 Huelva, Spain
    Department of Social Work and Social Services, Faculty of Social Sciences, Pablo de Olavide University, 41013 Sevilla, Spain
    COIDESO Research Centre, Contemporary Thought and Innovation for Social Development, University of Huelva, 21007 Huelva, Spain)

  • Manuela Á. Fernández-Borrero

    (Department of Sociology, Social Work and Public Health, Faculty of Social Work, COIDESO Research Centre, Contemporary Thought and Innovation for Social Development, University of Huelva, 21007 Huelva, Spain)

  • Octavio Vázquez-Aguado

    (Department of Sociology, Social Work and Public Health, Faculty of Social Work, COIDESO Research Centre, Contemporary Thought and Innovation for Social Development, University of Huelva, 21007 Huelva, Spain)

Abstract

The state of alarm caused by Covid-19 has mobilised the population’s digital social participation in social networks. Likewise, the relevance acquired by Social Services as a support for the social and health crisis has generated an unprecedented social debate on Twitter about the reality of these services in Spain. The analysis of this phenomenon is the focus of the present article, in which the tweets on Social Services and Covid-19 published during the confinement have been analysed using the qualitative analysis software Atlas.Ti. The results show the precariousness of social services and that a change in the management and financing model of these services is required to guarantee benefits and satisfy fundamental social rights.

Suggested Citation

  • Alfonso Chaves-Montero & Fernando Relinque-Medina & Manuela Á. Fernández-Borrero & Octavio Vázquez-Aguado, 2021. "Twitter, Social Services and Covid-19: Analysis of Interactions between Political Parties and Citizens," Sustainability, MDPI, vol. 13(4), pages 1-15, February.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:4:p:2187-:d:501357
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    References listed on IDEAS

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    1. Janette Pow & Kaberi Gayen & Lawrie Elliott & Robert Raeside, 2012. "Understanding complex interactions using social network analysis," Journal of Clinical Nursing, John Wiley & Sons, vol. 21(19pt20), pages 2772-2779, October.
    2. Dietram A. Scheufele & Nicole M. Krause, 2019. "Science audiences, misinformation, and fake news," Proceedings of the National Academy of Sciences, Proceedings of the National Academy of Sciences, vol. 116(16), pages 7662-7669, April.
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    Cited by:

    1. José Vicens-Colom & Joe Holles & Vicente Liern, 2021. "Measuring Sustainability with Unweighted TOPSIS: An Application to Sustainable Tourism in Spain," Sustainability, MDPI, vol. 13(9), pages 1-14, May.
    2. Reem Alshahrani & Amal Babour, 2021. "An Infodemiology and Infoveillance Study on COVID-19: Analysis of Twitter and Google Trends," Sustainability, MDPI, vol. 13(15), pages 1-16, July.
    3. Thavavel Vaiyapuri & Sharath Kumar Jagannathan & Mohammed Altaf Ahmed & K. C. Ramya & Gyanendra Prasad Joshi & Soojeong Lee & Gangseong Lee, 2023. "Sustainable Artificial Intelligence-Based Twitter Sentiment Analysis on COVID-19 Pandemic," Sustainability, MDPI, vol. 15(8), pages 1-15, April.

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