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Construction of the Quality Evaluation Index System of MOOC Platforms Based on the User Perspective

Author

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  • Pei-Yao Su

    (Faculty of Education, Fujian Normal University, Fuzhou 350117, China)

  • Jing-Hong Guo

    (College of Chinese Language and Literature, Fujian Normal University, Fuzhou 350117, China)

  • Qi-Gan Shao

    (School of Economics & Management, Xiamen University of Technology, Xiamen 361024, China)

Abstract

Massive open online courses (MOOCs) have become a mainstream form of online learning. At present, various countries are vigorously developing MOOC platforms, which provide a helpful platform for people to acquire knowledge and skills. However, the quality of each MOOC platform is different, which is a challenge for learners seeking excellent courses. Since the evaluation of MOOC quality is a multiple criteria decision-making issue, it is important to find the major dimensions and criteria that determine the quality of platforms. This paper determines the weight of each dimension and criterion by using the best worst method (BWM). The results indicate that content accuracy has the greatest impact on MOOC quality. This paper selected five well-known domestic MOOC websites as research objects and used the VIKOR analysis method to rank the platform quality of the five chosen websites. The results show that IMOOC and Xuedong are ranked as the top two websites. This research result helps learners deepen their understanding of MOOC platforms and can serve as a reference for MOOC platforms to improve their quality. Techniques to reduce the uncertainty of expert judgments (such as rough sets, fuzzy theory, grey correlation, etc.) and models that clarify the influence relationship between criteria (DEMATEL-ANP) can be applied in future research.

Suggested Citation

  • Pei-Yao Su & Jing-Hong Guo & Qi-Gan Shao, 2021. "Construction of the Quality Evaluation Index System of MOOC Platforms Based on the User Perspective," Sustainability, MDPI, vol. 13(20), pages 1-18, October.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:20:p:11163-:d:652819
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