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Development of Key Performance Indicators for Measuring the Management Performance of Small Construction Firms in Korea

Author

Listed:
  • Doyeong Kim

    (Department of Architectural Engineering, Kyung Hee University, Suwon 17104, Korea)

  • Wongyun Oh

    (Department of Architectural Engineering, Hanbat National University, Daejeon 34158, Korea)

  • Jiyeong Yun

    (Department of Architectural Engineering, Hanbat National University, Daejeon 34158, Korea)

  • Jongyoung Youn

    (Department of Architectural Engineering, Hanbat National University, Daejeon 34158, Korea)

  • Sunglok Do

    (Department of Architectural Engineering, Hanbat National University, Daejeon 34158, Korea)

  • Donghoon Lee

    (Department of Architectural Engineering, Hanbat National University, Daejeon 34158, Korea)

Abstract

Large construction firms execute management control in preparation for a fast-paced business environment, but small ones are unable to do so. This is because there is no management control model tailored to them. The current study derived Management Performance Evaluation Indicators (MAPEIs) for small construction firms for measuring the management performance of construction firms with 10 or fewer employees, considering the characteristics of small construction firms. MAPEIs consist of BSC (Balanced Scorecard), performance, and the hierarchy and weighted value of KPIs (Key Performance Indicators). After an interview with an expert, based on the management performance indicators of large construction firms, a final hierarchy of small construction firms was constructed through modification and supplementation. The KPIs of the hierarchy were analyzed through a survey using the AHP (Analytic Hierarchy Process) method to finalize MAPEIs for small construction firms in Korea. The final MAPEIs underwent a feasibility evaluation to apply them to real life. It is expected that they can be used as fundamental resources for system development for small construction firm management performance and control. In addition, further studies to resolve the limitations would improve the competitiveness of small construction firms.

Suggested Citation

  • Doyeong Kim & Wongyun Oh & Jiyeong Yun & Jongyoung Youn & Sunglok Do & Donghoon Lee, 2021. "Development of Key Performance Indicators for Measuring the Management Performance of Small Construction Firms in Korea," Sustainability, MDPI, vol. 13(11), pages 1-15, May.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:11:p:6166-:d:565653
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    Citations

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    Cited by:

    1. Jones Luís Schaefer & Paulo Roberto Tardio & Ismael Cristofer Baierle & Elpidio Oscar Benitez Nara, 2023. "GIANN—A Methodology for Optimizing Competitiveness Performance Assessment Models for Small and Medium-Sized Enterprises," Administrative Sciences, MDPI, vol. 13(2), pages 1-16, February.
    2. Sunkuk Kim, 2021. "Technology and Management for Sustainable Buildings and Infrastructures," Sustainability, MDPI, vol. 13(16), pages 1-3, August.
    3. Robert Fabac, 2022. "Digital Balanced Scorecard System as a Supporting Strategy for Digital Transformation," Sustainability, MDPI, vol. 14(15), pages 1-26, August.

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