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Touristic Stakeholders’ Perceptions about the Smart Tourism Destination Concept in Puerto Vallarta, Jalisco, Mexico

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  • José Luis Cornejo Ortega

    (Departamento de Estudios socioeconómicos, Centro Universitario de la Costa, Universidad de Guadalajara, Puerto Vallarta 48280, Mexico)

  • Christopher D. Malcolm

    (Department of Geography, Brandon University, Brandon, MB R7A 6A9, Canada)

Abstract

The smart tourism destination (STD) is an adaptation of the smart-city concept into a tourism destination. Smart cities relate to the urban use of technologies and internet in order to improve economic growth, quality of life, efficient management of resources, and generation of governance processes and social participation. This paper aims to highlight the perception that different tourism experts in Puerto Vallarta have about intelligent tourism destinations. The working method of this research was through a Delphi study to analyze the responses of local experts on the status of STD´s and their future trends. The experts’ perceptions on the concept’s definition, regional capacity for innovation, technological components, linking, and sustainability was analyzed. Experts perceived an optimistic scenario for STD in Puerto Vallarta, Jalisco, México. The participants in this study value the factors that determine the implementation of STDs as determinants; there are at least three of them: Training, Investment, and Governance.

Suggested Citation

  • José Luis Cornejo Ortega & Christopher D. Malcolm, 2020. "Touristic Stakeholders’ Perceptions about the Smart Tourism Destination Concept in Puerto Vallarta, Jalisco, Mexico," Sustainability, MDPI, vol. 12(5), pages 1-18, February.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:5:p:1741-:d:325170
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    References listed on IDEAS

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    5. Nicos Komninos & Marc Pallot & Hans Schaffers, 2013. "Special Issue on Smart Cities and the Future Internet in Europe," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 4(2), pages 119-134, June.
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    Cited by:

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    2. Dejan Križaj & Miha Bratec & Peter Kopić & Tadej Rogelja, 2021. "A Technology-Based Innovation Adoption and Implementation Analysis of European Smart Tourism Projects: Towards a Smart Actionable Classification Model (SACM)," Sustainability, MDPI, vol. 13(18), pages 1-19, September.
    3. Ulrika Persson-Fischer & Shuangqi Liu, 2021. "What Is Interdisciplinarity in the Study of Sustainable Destination Development?," Sustainability, MDPI, vol. 13(7), pages 1-28, March.
    4. Vitor Rodrigues & Celeste Eusébio & Zélia Breda, 2023. "Enhancing sustainable development through tourism digitalisation: a systematic literature review," Information Technology & Tourism, Springer, vol. 25(1), pages 13-45, March.
    5. Huanhuan Hua & Amare Wondirad, 2020. "Tourism Network in Urban Agglomerated Destinations: Implications for Sustainable Tourism Destination Development through a Critical Literature Review," Sustainability, MDPI, vol. 13(1), pages 1-16, December.

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