IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i24p10249-d458805.html
   My bibliography  Save this article

Methodological Proposals for the Development of Services in a Smart City: A Literature Review

Author

Listed:
  • Joel Serey

    (Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile)

  • Luis Quezada

    (Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile)

  • Miguel Alfaro

    (Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile)

  • Guillermo Fuertes

    (Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile
    Facultad de Ingeniería, Ciencia y Tecnología, Universidad Bernardo O’Higgins, Avenida Viel 1497, Ruta 5 Sur, Santiago 8370993, Chile)

  • Rodrigo Ternero

    (Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile
    Instituto de Matemática, Física y Estadística, Universidad de las Américas, Avenida Republica 71, Santiago 7500975, Chile)

  • Gustavo Gatica

    (Facultad de Ingeniería, Universidad Andres Bello, Antonio Varas 880, Santiago 7500971, Chile)

  • Sebastian Gutierrez

    (Facultad de Economía, Gobierno y Comunicaciones, Universidad Central de Chile, Lord Cochrane 417, Santiago 8330507, Chile
    Facultad de Ciencias, Universidad Mayor, Manuel Montt 318, Santiago 7500628, Chile)

  • Manuel Vargas

    (Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile)

Abstract

This literature review analyzes and classifies methodological contributions that answer the different challenges faced by smart cities. This study identifies city services that require the use of artificial intelligence (AI); which they refer to as AI application areas. These areas are classified and evaluated, taking into account the five proposed domains (government, environment, urban settlements, social assistance, and economy). In this review, 168 relevant studies were identified that make methodological contributions to the development of smart cities and 66 AI application areas, along with the main challenges associated with their implementation. The review methodology was content analysis of scientific literature published between 2013 and 2020. The basic terminology of this study corresponds to AI, the internet of things, and smart cities. In total, 196 references were used. Finally, the methodologies that propose optimization frameworks and analytical frameworks, the type of conceptual research, the literature published in 2018, the urban settlement macro-categories, and the group city monitoring–smart electric grid, make the greater contributions.

Suggested Citation

  • Joel Serey & Luis Quezada & Miguel Alfaro & Guillermo Fuertes & Rodrigo Ternero & Gustavo Gatica & Sebastian Gutierrez & Manuel Vargas, 2020. "Methodological Proposals for the Development of Services in a Smart City: A Literature Review," Sustainability, MDPI, vol. 12(24), pages 1-28, December.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:24:p:10249-:d:458805
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/24/10249/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/12/24/10249/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Musolino, Giuseppe & Rindone, Corrado & Polimeni, Antonio & Vitetta, Antonino, 2019. "Planning urban distribution center location with variable restocking demand scenarios: General methodology and testing in a medium-size town," Transport Policy, Elsevier, vol. 80(C), pages 157-166.
    2. Lin, Yanliu, 2018. "A comparison of selected Western and Chinese smart governance: The application of ICT in governmental management, participation and collaboration," Telecommunications Policy, Elsevier, vol. 42(10), pages 800-809.
    3. Chao Chen & Shenle Pan, 2016. "Using the Crowd of Taxis to Last Mile Delivery in E-Commerce: a methodological research," Post-Print hal-01480533, HAL.
    4. Bhati, Abhishek & Hansen, Michael & Chan, Ching Man, 2017. "Energy conservation through smart homes in a smart city: A lesson for Singapore households," Energy Policy, Elsevier, vol. 104(C), pages 230-239.
    5. Lee, Jung Hoon & Phaal, Robert & Lee, Sang-Ho, 2013. "An integrated service-device-technology roadmap for smart city development," Technological Forecasting and Social Change, Elsevier, vol. 80(2), pages 286-306.
    6. Lyons, Glenn, 2018. "Getting smart about urban mobility – Aligning the paradigms of smart and sustainable," Transportation Research Part A: Policy and Practice, Elsevier, vol. 115(C), pages 4-14.
    7. Lee, Jung Hoon & Hancock, Marguerite Gong & Hu, Mei-Chih, 2014. "Towards an effective framework for building smart cities: Lessons from Seoul and San Francisco," Technological Forecasting and Social Change, Elsevier, vol. 89(C), pages 80-99.
    8. Reka, S. Sofana & Dragicevic, Tomislav, 2018. "Future effectual role of energy delivery: A comprehensive review of Internet of Things and smart grid," Renewable and Sustainable Energy Reviews, Elsevier, vol. 91(C), pages 90-108.
    9. Palaco, Ileana & Park, Min Jae & Kim, Suk Kyoung & Rho, Jae Jeung, 2019. "Public–private partnerships for e-government in developing countries: An early stage assessment framework," Evaluation and Program Planning, Elsevier, vol. 72(C), pages 205-218.
    10. Patrick Lecomte, 2019. "New boundaries," Journal of Property Investment & Finance, Emerald Group Publishing Limited, vol. 37(1), pages 118-135, January.
    11. Kumar, Harish & Singh, Manoj Kumar & Gupta, M.P. & Madaan, Jitendra, 2020. "Moving towards smart cities: Solutions that lead to the Smart City Transformation Framework," Technological Forecasting and Social Change, Elsevier, vol. 153(C).
    12. Riccardo Scalenghe & Ottorino-Luca Pantani, 2019. "Connecting Existing Cemeteries Saving Good Soils (for Livings)," Sustainability, MDPI, vol. 12(1), pages 1-13, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Guillermo Fuertes & Jorge Zamorano & Miguel Alfaro & Manuel Vargas & Jorge Sabattin & Claudia Duran & Rodrigo Ternero & Ricardo Rivera, 2022. "Opportunities of the Technological Trends Linked to Industry 4.0 for Achieve Sustainable Manufacturing Objectives," Sustainability, MDPI, vol. 14(18), pages 1-36, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Johannes Stübinger & Lucas Schneider, 2020. "Understanding Smart City—A Data-Driven Literature Review," Sustainability, MDPI, vol. 12(20), pages 1-23, October.
    2. Łukasz Brzeziński & Magdalena Krystyna Wyrwicka, 2022. "Fundamental Directions of the Development of the Smart Cities Concept and Solutions in Poland," Energies, MDPI, vol. 15(21), pages 1-52, November.
    3. Mora, Luca & Gerli, Paolo & Ardito, Lorenzo & Messeni Petruzzelli, Antonio, 2023. "Smart city governance from an innovation management perspective: Theoretical framing, review of current practices, and future research agenda," Technovation, Elsevier, vol. 123(C).
    4. Kumar, Harish & Singh, Manoj Kumar & Gupta, M.P. & Madaan, Jitendra, 2020. "Moving towards smart cities: Solutions that lead to the Smart City Transformation Framework," Technological Forecasting and Social Change, Elsevier, vol. 153(C).
    5. Margarida Rodrigues & Mário Franco, 2018. "Measuring the Performance in Creative Cities: Proposal of a Multidimensional Model," Sustainability, MDPI, vol. 10(11), pages 1-21, November.
    6. Bresciani, Stefano & Ferraris, Alberto & Del Giudice, Manlio, 2018. "The management of organizational ambidexterity through alliances in a new context of analysis: Internet of Things (IoT) smart city projects," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 331-338.
    7. Kummitha, Rama Krishna Reddy, 2018. "Entrepreneurial urbanism and technological panacea: Why Smart City planning needs to go beyond corporate visioning?," Technological Forecasting and Social Change, Elsevier, vol. 137(C), pages 330-339.
    8. O’Dwyer, Edward & Pan, Indranil & Acha, Salvador & Shah, Nilay, 2019. "Smart energy systems for sustainable smart cities: Current developments, trends and future directions," Applied Energy, Elsevier, vol. 237(C), pages 581-597.
    9. Schiavone, Francesco & Paolone, Francesco & Mancini, Daniela, 2019. "Business model innovation for urban smartization," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 210-219.
    10. Elvira Ismagilova & Laurie Hughes & Nripendra P. Rana & Yogesh K. Dwivedi, 2022. "Security, Privacy and Risks Within Smart Cities: Literature Review and Development of a Smart City Interaction Framework," Information Systems Frontiers, Springer, vol. 24(2), pages 393-414, April.
    11. Secinaro, Silvana & Brescia, Valerio & Lanzalonga, Federico & Santoro, Gabriele, 2022. "Smart city reporting: A bibliometric and structured literature review analysis to identify technological opportunities and challenges for sustainable development," Journal of Business Research, Elsevier, vol. 149(C), pages 296-313.
    12. Insaf Khelladi & Sylvaine Castellano & David Kalisz, 2020. "The smartization of metropolitan cities: the case of Paris," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1301-1325, December.
    13. Oleg Dashkevych & Boris A. Portnov, 2022. "Criteria for Smart City Identification: A Systematic Literature Review," Sustainability, MDPI, vol. 14(8), pages 1-34, April.
    14. Karimikia, Hadi & Bradshaw, Robert & Singh, Harminder & Ojo, Adegboyega & Donnellan, Brian & Guerin, Michael, 2022. "An emergent taxonomy of boundary spanning in the smart city context – The case of smart Dublin," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
    15. Ward Ooms & Marjolein C. J. Caniëls & Nadine Roijakkers & Dieudonnee Cobben, 2020. "Ecosystems for smart cities: tracing the evolution of governance structures in a dutch smart city initiative," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1225-1258, December.
    16. Camboim, Guilherme Freitas & Zawislak, Paulo Antônio & Pufal, Nathália Amarante, 2019. "Driving elements to make cities smarter: Evidences from European projects," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 154-167.
    17. Kim, Hakpyeong & Choi, Heeju & Kang, Hyuna & An, Jongbaek & Yeom, Seungkeun & Hong, Taehoon, 2021. "A systematic review of the smart energy conservation system: From smart homes to sustainable smart cities," Renewable and Sustainable Energy Reviews, Elsevier, vol. 140(C).
    18. Mora, Luca & Deakin, Mark & Reid, Alasdair, 2019. "Strategic principles for smart city development: A multiple case study analysis of European best practices," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 70-97.
    19. Yu, Jiang & Wen, Yating & Jin, Jing & Zhang, Yue, 2019. "Towards a service-dominant platform for public value co-creation in a smart city: Evidence from two metropolitan cities in China," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 168-182.
    20. Dubravka Jurlina Alibegovic & Zeljka Kordej-De Villa & Mislav Sagovac, 2018. "Smart City Indicators: Can They Improve Governance in Croatian Large Cities?," Working Papers 1805, The Institute of Economics, Zagreb.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:24:p:10249-:d:458805. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.