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Case Study of the Experience Capturer Evaluation Tool in the Design Process of an Industrial HMI

Author

Listed:
  • Erik Aranburu

    (Mondragon Unibertsitatea, Design Innovation Center (DBZ), 20500 Mondragon, Spain)

  • Ganix Lasa

    (Mondragon Unibertsitatea, Design Innovation Center (DBZ), 20500 Mondragon, Spain)

  • Jon Kepa Gerrikagoitia

    (Basque Research and Technology Alliance (BRTA), 20850 Mendaro, Spain)

  • Maitane Mazmela

    (Mondragon Unibertsitatea, Design Innovation Center (DBZ), 20500 Mondragon, Spain)

Abstract

In the absence of user experience evaluation tools for industrial human–machine interfaces (HMI), a specific tool called eXperience Capturer (XC) has been created. It is a multi-method user-centred tool that evaluates the pragmatic and experiential aspects of employees’ interaction with industrial HMIs during the three phases of experience. In this article, a case study is shown where the XC tool is used in an industrial HMI design process. The results show that evaluation using the XC tool facilitates the creation of a new design that improves the experience of employees during interaction, increasing their autonomy, competence, closeness to the system, safety and stimulation.

Suggested Citation

  • Erik Aranburu & Ganix Lasa & Jon Kepa Gerrikagoitia & Maitane Mazmela, 2020. "Case Study of the Experience Capturer Evaluation Tool in the Design Process of an Industrial HMI," Sustainability, MDPI, vol. 12(15), pages 1-10, August.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:15:p:6228-:d:393706
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    Citations

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    Cited by:

    1. Iker Legarda & Ion Iriarte & Maya Hoveskog & Daniel Justel-Lozano, 2021. "A Model for Measuring and Managing the Impact of Design on the Organization: Insights from Four Companies," Sustainability, MDPI, vol. 13(22), pages 1-23, November.
    2. Mateusz Malarczyk & Mateusz Zychlewicz & Radoslaw Stanislawski & Marcin Kaminski, 2023. "Electric Drive with an Adaptive Controller and Wireless Communication System," Future Internet, MDPI, vol. 15(2), pages 1-20, January.

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