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Importance of Employee Care in Corporate Social Responsibility: An AHP-Based Study from the Perspective of Corporate Commitment

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  • Hsu-Lin Chen

    (Department of Business Administration, Chung Yuan Christian University, Taoyuan 32023, Taiwan)

  • Yi-Chung Hu

    (Department of Business Administration, Chung Yuan Christian University, Taoyuan 32023, Taiwan)

  • Ming-Yen Lee

    (Department of Business Administration, Chung Yuan Christian University, Taoyuan 32023, Taiwan)

  • Ghi-Feng Yen

    (Department of Business Administration, Chung Yuan Christian University, Taoyuan 32023, Taiwan)

Abstract

The original intent of Corporate Social Responsibility (CSR) is to encourage enterprises to earn money from society and give back to society. In other words, enterprises should aim to not merely earn profits for shareholders, but also contribute to social and environmental sustainability. This study discusses the importance of corporate commitment when enterprises engage in CSR. Therefore, enterprises’ fulfillment of their CSR enables them to realize organizational development and sustainable management, in which human resource development plays a significant role. Based on a review of the literature and using the Delphi method, combined with expert interviews and consultations, this study analysed the concepts and practices concerning employee training, care, and safety, to identify relevant dimensions and criteria of corporate commitment. Using the analytic hierarchy process method (AHP), this study determined the weights of various factors. The findings will help enterprises formulate optimal strategies of corporate commitment, thus facilitating effective practices of CSR.

Suggested Citation

  • Hsu-Lin Chen & Yi-Chung Hu & Ming-Yen Lee & Ghi-Feng Yen, 2020. "Importance of Employee Care in Corporate Social Responsibility: An AHP-Based Study from the Perspective of Corporate Commitment," Sustainability, MDPI, vol. 12(15), pages 1-15, July.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:15:p:5885-:d:387955
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    References listed on IDEAS

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    1. Christian Voegtlin & Michelle Greenwood, 2016. "Corporate social responsibility and human resource management: A systematic review and conceptual analysis," Post-Print hal-01481479, HAL.
    2. Harsha Sarvaiya & Gabriel Eweje & Jim Arrowsmith, 2018. "The Roles of HRM in CSR: Strategic Partnership or Operational Support?," Journal of Business Ethics, Springer, vol. 153(3), pages 825-837, December.
    3. Norman Dalkey & Olaf Helmer, 1963. "An Experimental Application of the DELPHI Method to the Use of Experts," Management Science, INFORMS, vol. 9(3), pages 458-467, April.
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    Cited by:

    1. Shirlene Jane Nicole & Suddin Lada & Rudy Ansar & Azaze-Azizi Abdul Adis & Lim Ming Fook & Brahim Chekima, 2022. "Corporate Social Responsibility and Strategic Management: A Bibliometric Analysis," Sustainability, MDPI, vol. 14(17), pages 1-14, August.
    2. Shih-Chia Chang & Ming-Tsang Lu & Mei-Jen Chen & Li-Hua Huang, 2021. "Evaluating the Application of CSR in the High-Tech Industry during the COVID-19 Pandemic," Mathematics, MDPI, vol. 9(15), pages 1-16, July.
    3. Cheng-An Tsai & Tien-Hwa Ho & Jyh-Shyan Lin & Chien-Chih Tu & Che-Wei Chang, 2021. "Model for Evaluating Outsourcing Logistics Companies in the COVID-19 Pandemic," Logistics, MDPI, vol. 5(3), pages 1-15, September.
    4. Yani Rahmawati & Christiono Utomo & Nur Suhailah Muhamad Sukri & Rezi Berliana Yasinta & Al-Hussein Mohammed Hassan Al-Aidrous, 2020. "Environmental Enhancement through High-Rise Building Refurbishment," Sustainability, MDPI, vol. 12(22), pages 1-14, November.
    5. Seher Uçkun & Aykut Arslan & Serdar Yener, 2020. "Could CSR Practices Increase Employee Affective Commitment via Moral Attentiveness?," Sustainability, MDPI, vol. 12(19), pages 1-17, October.

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