IDEAS home Printed from https://ideas.repec.org/a/gam/jmathe/v11y2023i13p2834-d1178121.html
   My bibliography  Save this article

Combined Framework of Multicriteria Methods to Identify Quality Attributes in Augmented Reality Applications

Author

Listed:
  • Luz E. Gutiérrez

    (Faculty of System Engineering, Universidad Santo Tomás, Tunja 15003, Colombia)

  • José Javier Samper

    (Institute of Robotics and Information and Communication Technologies (IRTIC), Universitat de València, 46980 Valencia, Spain)

  • Daladier Jabba

    (Department of Computer Science and Engineering, Universidad del Norte, Barranquilla 081007, Colombia)

  • Wilson Nieto

    (Department of Computer Science and Engineering, Universidad del Norte, Barranquilla 081007, Colombia)

  • Carlos A. Guerrero

    (Faculty of System Engineering, Universidad Santo Tomás, Tunja 15003, Colombia)

  • Mark M. Betts

    (Department of Design, School of Architecture, Urbanism and Design, Universidad del Norte, Barranquilla 081007, Colombia)

  • Héctor A. López-Ospina

    (Facultad de Ingeniería y Ciencias Aplicadas, Universidad de los Andes, Santiago 12455, Chile)

Abstract

This study proposes a combined framework of multicriteria decision methods to describe, prioritize, and group the quality attributes related to the user experience of augmented reality applications. The attributes were identified based on studies of high-impact repositories. A hierarchy of the identified attributes was built through the multicriteria decision methods Fuzzy Cognitive Maps and DEMATEL. Additionally, a statistical analysis of clusters was developed to determine the most relevant attributes and apply these results in academic and industrial contexts. The main contribution of this study was the categorization of user-experience quality attributes in augmented reality applications, as well as the grouping proposal. Usability, Satisfaction, Stimulation, Engagement, and Aesthetics were found to be among the most relevant attributes. After carrying out the multivariate analysis, two clusters were found with the largest grouping of attributes, oriented to security, representation, social interaction, aesthetics, ergonomics of the application, and its relationship with the user’s emotions. In conclusion, the combination of the three methods helped to identify the importance of the attributes in training processes. The holistic and detailed vision of the causal, impact, and similarity relationships between the 87 attributes analyzed were also considered. This framework will allow the generation of a baseline for the use of multicriteria methods in research into relevant aspects of Augmented Reality.

Suggested Citation

  • Luz E. Gutiérrez & José Javier Samper & Daladier Jabba & Wilson Nieto & Carlos A. Guerrero & Mark M. Betts & Héctor A. López-Ospina, 2023. "Combined Framework of Multicriteria Methods to Identify Quality Attributes in Augmented Reality Applications," Mathematics, MDPI, vol. 11(13), pages 1-39, June.
    • Handle: RePEc:gam:jmathe:v:11:y:2023:i:13:p:2834-:d:1178121
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2227-7390/11/13/2834/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2227-7390/11/13/2834/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Mohammad Javad Bidel & Hossein Safari & Hannan Amoozad Mahdiraji & Edmundas Kazimieras Zavadskas & Jurgita Antucheviciene, 2022. "A Framework for Project Delivery Systems via Hybrid Fuzzy Risk Analysis: Application and Extension in ICT," Mathematics, MDPI, vol. 10(17), pages 1-22, September.
    2. Jung-Jung Chang & Chia-Li Lin, 2023. "Determining the Sustainable Development Strategies and Adoption Paths for Public Bike-Sharing Service Systems (PBSSSs) under Various Users’ Considerations," Mathematics, MDPI, vol. 11(5), pages 1-30, February.
    3. Katarzyna Poczeta & Elpiniki I. Papageorgiou & Vassilis C. Gerogiannis, 2020. "Fuzzy Cognitive Maps Optimization for Decision Making and Prediction," Mathematics, MDPI, vol. 8(11), pages 1-15, November.
    4. Shu-Fen Huang, 2021. "Using Linguistic VIKOR and Fuzzy Cognitive Maps to Select Virtual Reality Games Development Project," Mathematics, MDPI, vol. 9(11), pages 1-11, May.
    5. Yu-Cheng Kao & Kao-Yi Shen & San-Ting Lee & Joseph C. P. Shieh, 2022. "Selecting the Fintech Strategy for Supply Chain Finance: A Hybrid Decision Approach for Banks," Mathematics, MDPI, vol. 10(14), pages 1-20, July.
    6. Wu, Hsin-Hung & Chang, Shih-Yu, 2015. "A case study of using DEMATEL method to identify critical factors in green supply chain management," Applied Mathematics and Computation, Elsevier, vol. 256(C), pages 394-403.
    7. Opricovic, Serafim & Tzeng, Gwo-Hshiung, 2004. "Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS," European Journal of Operational Research, Elsevier, vol. 156(2), pages 445-455, July.
    8. Farzad Firouzi Jahantigh & Ehsan Khanmohammadi & Azam Sarafrazi, 2018. "Crisis management model using fuzzy cognitive map," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 16(2), pages 177-198.
    9. Shih-Hsien Tseng & Hsiu-Chuan Chen & Tien Son Nguyen, 2022. "Key Success Factors of Sustainable Organization for Traditional Manufacturing Industries: A Case Study in Taiwan," Mathematics, MDPI, vol. 10(22), pages 1-17, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rohit Kumar Singh & Sachin Modgil, 2023. "Assessment of Lean Supply Chain Practices in Indian Automotive Industry," Global Business Review, International Management Institute, vol. 24(1), pages 68-105, February.
    2. Zhen Wang & Rongxi Wang & Wei Deng & Yong Zhao, 2022. "An Integrated Approach-Based FMECA for Risk Assessment: Application to Offshore Wind Turbine Pitch System," Energies, MDPI, vol. 15(5), pages 1-25, March.
    3. Yi Peng, 2015. "Regional earthquake vulnerability assessment using a combination of MCDM methods," Annals of Operations Research, Springer, vol. 234(1), pages 95-110, November.
    4. Zheng, Guozhong & Wang, Xiao, 2020. "The comprehensive evaluation of renewable energy system schemes in tourist resorts based on VIKOR method," Energy, Elsevier, vol. 193(C).
    5. Milad Zamanifar & Seyed Mohammad Seyedhoseyni, 2017. "Recovery planning model for roadways network after natural hazards," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 87(2), pages 699-716, June.
    6. Pedro Ponce & Citlaly Pérez & Aminah Robinson Fayek & Arturo Molina, 2022. "Solar Energy Implementation in Manufacturing Industry Using Multi-Criteria Decision-Making Fuzzy TOPSIS and S4 Framework," Energies, MDPI, vol. 15(23), pages 1-19, November.
    7. Wenyao Niu & Yuan Rong & Liying Yu & Lu Huang, 2022. "A Novel Hybrid Group Decision Making Approach Based on EDAS and Regret Theory under a Fermatean Cubic Fuzzy Environment," Mathematics, MDPI, vol. 10(17), pages 1-30, August.
    8. Hisham Alidrisi, 2021. "An Innovative Job Evaluation Approach Using the VIKOR Algorithm," JRFM, MDPI, vol. 14(6), pages 1-19, June.
    9. Abbas Keramati & Fatemeh Shapouri, 2016. "Multidimensional appraisal of customer relationship management: integrating balanced scorecard and multi criteria decision making approaches," Information Systems and e-Business Management, Springer, vol. 14(2), pages 217-251, May.
    10. Serafim Opricovic, 2009. "A Compromise Solution in Water Resources Planning," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 23(8), pages 1549-1561, June.
    11. María Pilar de la Cruz López & Juan José Cartelle Barros & Alfredo del Caño Gochi & Manuel Lara Coira, 2021. "New Approach for Managing Sustainability in Projects," Sustainability, MDPI, vol. 13(13), pages 1-27, June.
    12. Zheng Yuan & Baohua Wen & Cheng He & Jin Zhou & Zhonghua Zhou & Feng Xu, 2022. "Application of Multi-Criteria Decision-Making Analysis to Rural Spatial Sustainability Evaluation: A Systematic Review," IJERPH, MDPI, vol. 19(11), pages 1-31, May.
    13. Khaled Alshehri & Mohadese Basirati & Devin Sapsford & Michael Harbottle & Peter Cleall, 2024. "Nature-Based Secondary Resource Recovery under Climate Change Uncertainty: A Robust Multi-Objective Optimisation Methodology," Sustainability, MDPI, vol. 16(16), pages 1-27, August.
    14. Lupo, Toni, 2015. "Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 249-259.
    15. Alamoodi, A.H. & Zaidan, B.B. & Zaidan, A.A. & Albahri, O.S. & Chen, Juliana & Chyad, M.A. & Garfan, Salem & Aleesa, A.M., 2021. "Machine learning-based imputation soft computing approach for large missing scale and non-reference data imputation," Chaos, Solitons & Fractals, Elsevier, vol. 151(C).
    16. Villacreses, Geovanna & Gaona, Gabriel & Martínez-Gómez, Javier & Jijón, Diego Juan, 2017. "Wind farms suitability location using geographical information system (GIS), based on multi-criteria decision making (MCDM) methods: The case of continental Ecuador," Renewable Energy, Elsevier, vol. 109(C), pages 275-286.
    17. Sirirat Sae Lim & Hong Ngoc Nguyen & Chia-Li Lin, 2022. "Exploring the Development Strategies of Science Parks Using the Hybrid MCDM Approach," Sustainability, MDPI, vol. 14(7), pages 1-29, April.
    18. Manuel Casal-Guisande & Alberto Comesaña-Campos & Alejandro Pereira & José-Benito Bouza-Rodríguez & Jorge Cerqueiro-Pequeño, 2022. "A Decision-Making Methodology Based on Expert Systems Applied to Machining Tools Condition Monitoring," Mathematics, MDPI, vol. 10(3), pages 1-30, February.
    19. Zeynep Gamze Mert & Gülşen Akman, 2011. "The Profile of the Organized Industrial Zones in Kocaeli/TURKEY," ERSA conference papers ersa11p1137, European Regional Science Association.
    20. Nebojša Brkljač & Milan Delić & Marko Orošnjak & Nenad Medić & Slavko Rakić & Ljiljana Popović, 2024. "Interdependent Influences of Reverse Logistics Implementation Barriers in the Conditions of an Emerging Economy," Mathematics, MDPI, vol. 12(16), pages 1-19, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jmathe:v:11:y:2023:i:13:p:2834-:d:1178121. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.