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Sustainable Technology Supplier Selection in the Banking Sector

Author

Listed:
  • Felipe Barrera

    (Department of Applied Statistics and Operational Research and Quality, Universitat Politècnica de València, 46022 Valencia, Spain)

  • Marina Segura

    (Department of Financial and Actuarial Economics & Statistics, Universidad Complutense de Madrid, 28223 Madrid, Spain)

  • Concepción Maroto

    (Department of Applied Statistics and Operational Research and Quality, Universitat Politècnica de València, 46022 Valencia, Spain)

Abstract

Sustainable supplier selection is a key strategic problem in supply chain management. The aim of this research is to provide a new hybrid multicriteria model for evaluating technology suppliers and validate it with a case study in the banking sector. This approach allows companies to perform qualification, selection, ranking and sorting of suppliers on a sustainable basis. Integration of several techniques is necessary to address this complex decision problem with conflicting economic, environmental and social criteria. Analytic hierarchy process (AHP) is useful for problem structuring and weighting criteria collaboratively. Multi-attribute utility theory (MAUT) is applied to obtain indicators for product quality and supplier risks, whose utility functions are derived by data-driven models that favour evaluation objectivity and transparency. Preference ranking organisation method for enrichment evaluation (PROMETHEE) is suitable for supplier selection due to its discriminant power among alternatives. Finally, FlowSort is proposed to classify suppliers into ordered groups and the outcomes are compared with results from MAUT. Results show its applicability by increasing process transparency and reducing operational risks in practice.

Suggested Citation

  • Felipe Barrera & Marina Segura & Concepción Maroto, 2022. "Sustainable Technology Supplier Selection in the Banking Sector," Mathematics, MDPI, vol. 10(11), pages 1-21, June.
    • Handle: RePEc:gam:jmathe:v:10:y:2022:i:11:p:1919-:d:831075
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    References listed on IDEAS

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