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On the Role of Gender and Age in the Use of Digital Financial Services in Zimbabwe

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  • Richard Chamboko

    (Development Impact Measurement Department, International Finance Corporation, Washington, DC 20433, USA
    Institute for Intelligent Systems, University of Johannesburg, Johannesburg 2092, South Africa)

Abstract

Women and youth in developing countries remain unserved or underserved by formal financial services. The rise of digital financial services (DFS), including mobile money, provides a promise to accelerate financial and economic inclusion to these population segments. As a result, both academic researchers and policy makers are increasingly interested in understanding the role of gender and age in the use of DFS across use cases. To nuance this, the current study analyses data from a sample of 3000 respondents collected during the second quarter of 2022 from the ten provinces of Zimbabwe. Results from multivariate logit models, controlling for some socio-economic factors, show that in Zimbabwe, gender is not a significant predictor of receiving income through digital means, making payments for goods and services digitally, or for the frequency of DFS use. On the other hand, youth lag in the use of DFS, especially for making payments for goods and services, and in the frequency of use. Besides the findings on gender and age, the study reveals that the level of education, the source of income, locality, and the level of income are important determinants of how individuals use DFS in Zimbabwe.

Suggested Citation

  • Richard Chamboko, 2022. "On the Role of Gender and Age in the Use of Digital Financial Services in Zimbabwe," IJFS, MDPI, vol. 10(3), pages 1-15, September.
    • Handle: RePEc:gam:jijfss:v:10:y:2022:i:3:p:82-:d:918812
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    References listed on IDEAS

    as
    1. Chamboko, Richard & Cull, Robert & Giné, Xavier & Heitmann, Soren & Reitzug, Fabian & Westhuizen, Morne Van Der, 2021. "The role of gender in agent banking: Evidence from the Democratic Republic of Congo," World Development, Elsevier, vol. 146(C).
    2. Komivi Afawubo & Mawuli K. Couchoro & Messan Agbaglah & Tchapo Gbandi, 2020. "Mobile money adoption and households’ vulnerability to shocks: Evidence from Togo," Applied Economics, Taylor & Francis Journals, vol. 52(10), pages 1141-1162, February.
    3. Wieser,Christina & Bruhn,Miriam & Kinzinger,Johannes Philipp & Ruckteschler,Christian Simon & Heitmann,Soren, 2019. "The Impact of Mobile Money on Poor Rural Households : Experimental Evidence from Uganda," Policy Research Working Paper Series 8913, The World Bank.
    4. Chloé van Biljon & Dieter von Fintel & Atika Pasha, 2018. "Bargaining to work: the effect of female autonomy on female labour supply," Working Papers 04/2018, Stellenbosch University, Department of Economics.
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    Cited by:

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    2. Favourate Y. Mpofu, 2024. "Industry 4.0 in Finance, Digital Financial Services and Digital Financial Inclusion in Developing Countries: Opportunities, Challenges, and Possible Policy Responses," International Journal of Economics and Financial Issues, Econjournals, vol. 14(2), pages 120-135, March.
    3. Wandeda, Dickson Onyango & Poulard, Denise & Kipkorir, Kemboi Michael & Ikiriinya, Caroline Kinya & Lentimalei, John West & Michael, Karanja & Loyapan, Peter Epukon & Ntutu, Jemimmah, 2023. "Digital Financial Inclusion and Financial Health in Kenya: Gendered Analysis," African Journal of Economic Review, African Journal of Economic Review, vol. 11(3), June.

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