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Understanding the Response of Canadians to the COVID-19 Pandemic Using the Kübler-Ross Model: Twitter Data Analysis

Author

Listed:
  • Ruth G. Abebe

    (Interdisciplinary School of Health Sciences, University of Ottawa, Ottawa, ON K1N 6N5, Canada)

  • Schwab Bakombo

    (Interdisciplinary School of Health Sciences, University of Ottawa, Ottawa, ON K1N 6N5, Canada)

  • Anne T. M. Konkle

    (Interdisciplinary School of Health Sciences, University of Ottawa, Ottawa, ON K1N 6N5, Canada
    School of Psychology, University of Ottawa, Ottawa, ON K1N 6N5, Canada
    Brain and Mind Research Institute, University of Ottawa, Ottawa, ON K1N 6N5, Canada)

Abstract

Coronavirus disease 2019 (COVID-19) was declared a pandemic in March 2020, which led to the implementation of non-pharmaceutical interventions that had inadvertent physical, mental and social effects. The purpose of this retrospective study was to examine the experiences and responses of Canadians to these interventions on Twitter using the Kübler-Ross Change Curve (KRCC) during the first six months of the pandemic. Tweets were analyzed using sentiment analysis, thematic content analysis and KRCC. The findings highlight that many Canadians attempted to adapt to the changes but had a predominantly negative outlook on policies due to the financial and social repercussions.

Suggested Citation

  • Ruth G. Abebe & Schwab Bakombo & Anne T. M. Konkle, 2023. "Understanding the Response of Canadians to the COVID-19 Pandemic Using the Kübler-Ross Model: Twitter Data Analysis," IJERPH, MDPI, vol. 20(4), pages 1-13, February.
  • Handle: RePEc:gam:jijerp:v:20:y:2023:i:4:p:3197-:d:1065627
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    References listed on IDEAS

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    1. repec:aph:ajpbhl:10.2105/ajph.2016.303512_4 is not listed on IDEAS
    2. Joey Talbot & Valérie Charron & Anne TM Konkle, 2021. "Feeling the Void: Lack of Support for Isolation and Sleep Difficulties in Pregnant Women during the COVID-19 Pandemic Revealed by Twitter Data Analysis," IJERPH, MDPI, vol. 18(2), pages 1-12, January.
    3. Sinnenberg, L. & Buttenheim, A.M. & Padrez, K. & Mancheno, C. & Ungar, L. & Merchant, R.M., 2017. "Twitter as a tool for health research: A systematic review," American Journal of Public Health, American Public Health Association, vol. 107(1), pages 1-8.
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