IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v20y2023i2p1010-d1026616.html
   My bibliography  Save this article

Harmonious Passion at Work: Personal Resource for Coping with the Negative Relationship between Burnout and Intrinsic Job Satisfaction in Service Employees

Author

Listed:
  • Miriam Benitez

    (Department of Social Psychology, Faculty of Psychology, University of Seville, 41018 Seville, Spain)

  • Alejandro Orgambídez

    (Social Psychology Department, Faculty of Psychology, University of Málaga, 29071 Málaga, Spain)

  • Francisco J. Cantero-Sánchez

    (Department of Social Psychology, Faculty of Psychology, University of Seville, 41018 Seville, Spain)

  • Jose M. León-Pérez

    (Department of Social Psychology, Faculty of Psychology, University of Seville, 41018 Seville, Spain)

Abstract

Research about harmonious passion as a personal resource that can have a protective effect in situations of stress and burnout is scarce but growing. Considering the job demands-resources (JD-R) model, the present study aims to address the above gaps by exploring the moderating role of harmonious passion at work in the relationship between burnout (physical fatigue, cognitive weariness, and emotional exhaustion) and intrinsic job satisfaction. The study sample consisted of 748 workers from service organizations (front-line employees) in southern Spain (Mage = 35.51, SD = 10.06, 52% women). Using statistical program R (R Core Team, 2022), the results of the regression models showed the moderating role of harmonious passion on the negative relationships between physical fatigue and intrinsic job satisfaction. In particular, at high levels of physical fatigue, employees with high scores on harmonious passion at work presented higher levels of intrinsic satisfaction compared with employees with low passion at work. That is, although service employees have high levels of physical fatigue, when they are passionate, they still possess satisfaction with their work. Therefore, our findings extend the JD-R theory by considering harmonious passion as a motivational resource that reduce feelings of burnout in service employees. Hence, it shows the importance of promoting the autonomous internalization of work, (through, i.e., job enrichment), which allows the development of harmonious passion at work and, therefore, increasing intrinsic job satisfaction.

Suggested Citation

  • Miriam Benitez & Alejandro Orgambídez & Francisco J. Cantero-Sánchez & Jose M. León-Pérez, 2023. "Harmonious Passion at Work: Personal Resource for Coping with the Negative Relationship between Burnout and Intrinsic Job Satisfaction in Service Employees," IJERPH, MDPI, vol. 20(2), pages 1-10, January.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:2:p:1010-:d:1026616
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/20/2/1010/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/20/2/1010/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Sunhee Kim & Jaesun Wang, 2018. "The Role of Job Demands–Resources (JDR) between Service Workers’ Emotional Labor and Burnout: New Directions for Labor Policy at Local Government," IJERPH, MDPI, vol. 15(12), pages 1-31, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yong Yang & Fan Yang & Jingzhu Cao & Bo Feng, 2020. "The Multilevel Mechanism of Multifoci Service Orientation on Emotional Labor: Based on the Chinese Hospitality Industry," IJERPH, MDPI, vol. 17(12), pages 1-21, June.
    2. Gintarė Kalinienė & Dalia Lukšienė & Rūta Ustinavičienė & Lina Škėmienė & Vidmantas Januškevičius, 2021. "The Burnout Syndrome among Women Working in the Retail Network in Associations with Psychosocial Work Environment Factors," IJERPH, MDPI, vol. 18(11), pages 1-11, May.
    3. Andrius Janiukštis & Kristina Kovaitė & Tomas Butvilas & Paulius Šūmakaris, 2024. "Impact of Organisational Climate on Employee Well-Being and Healthy Relationships at Work: A Case of Social Service Centres," Administrative Sciences, MDPI, vol. 14(10), pages 1-19, September.
    4. Greta Mazzetti & Silvia Simbula & Chiara Panari & Dina Guglielmi & Alessio Paolucci, 2019. "“Woulda, Coulda, Shoulda”. Workers’ Proactivity in the Association between Emotional Demands and Mental Health," IJERPH, MDPI, vol. 16(18), pages 1-13, September.
    5. Zhihui Jia & Xiaotong Wen & Xiaohui Lin & Yixiang Lin & Xuyang Li & Guoqing Li & Zhaokang Yuan, 2021. "Working Hours, Job Burnout, and Subjective Well-Being of Hospital Administrators: An Empirical Study Based on China’s Tertiary Public Hospitals," IJERPH, MDPI, vol. 18(9), pages 1-13, April.
    6. Shae Wissell & Leila Karimi & Tanya Serry & Lisa Furlong & Judith Hudson, 2022. "“You Don’t Look Dyslexic”: Using the Job Demands—Resource Model of Burnout to Explore Employment Experiences of Australian Adults with Dyslexia," IJERPH, MDPI, vol. 19(17), pages 1-20, August.
    7. Chienchung Huang & Xiaoxia Xie & Shannon P. Cheung & Yuqing Zhou & Ganghui Ying, 2021. "Job Demands, Resources, and Burnout in Social Workers in China: Mediation Effect of Mindfulness," IJERPH, MDPI, vol. 18(19), pages 1-15, October.
    8. Jasmina Tomas, 2021. "Occupational Self-Efficacy as a Mediator in the Reciprocal Relationship between Job Demands and Mental Health Complaints: A Three-Wave Investigation," IJERPH, MDPI, vol. 18(21), pages 1-18, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:20:y:2023:i:2:p:1010-:d:1026616. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.