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Organizational Drivers of Burnout and Work Engagement: A Multilevel Study in Portuguese Firefighter Brigades

Author

Listed:
  • Susana Llorens

    (WANT Research Team, Universitat Jaume I, 12071 Castelló de la Plana, Spain)

  • Marisa Salanova

    (WANT Research Team, Universitat Jaume I, 12071 Castelló de la Plana, Spain)

  • María José Chambel

    (CICPSI, Faculdade de Psicologia, Universidade de Lisboa, 16499-013 Lisboa, Portugal)

  • Pedro Torrente

    (WANT Research Team, Universitat Jaume I, 12071 Castelló de la Plana, Spain)

  • Rui P. Ângelo

    (CICPSI, Faculdade de Psicologia, Universidade de Lisboa, 16499-013 Lisboa, Portugal)

Abstract

In this study, we analyzed how organization-level demands and organizational-level social support relate to the core dimensions of burnout and work engagement, controlling for individual resources (i.e., proactive coping) and demands (i.e., acute demands) using the Job Demands-Resources Theory. In a sample of 1487 Portuguese firefighters nested within 70 fire brigades, hierarchical linear modeling indicated that: (1) proactive coping was related to lower burnout and higher work engagement, whereas acute demands were related to higher burnout and lower work engagement (for vigor only); (2) proactive coping moderated the relationship between acute demands and vigor; and (3) unexpectedly, social support from colleagues was not related to firefighters’ well-being, whereas organization-level demands were related to higher burnout and lower work engagement. These results suggest the need to implement practices and policies to guarantee the relevant conditions for improving the well-being of firefighters, to develop coping strategies in a proactive way, and finally, to enhance support from colleagues.

Suggested Citation

  • Susana Llorens & Marisa Salanova & María José Chambel & Pedro Torrente & Rui P. Ângelo, 2022. "Organizational Drivers of Burnout and Work Engagement: A Multilevel Study in Portuguese Firefighter Brigades," IJERPH, MDPI, vol. 19(7), pages 1-16, March.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:7:p:4053-:d:782236
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    References listed on IDEAS

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    1. Marisa Salanova & Hedy Acosta-Antognoni & Susana Llorens & Pascale Le Blanc, 2021. "We Trust You! A Multilevel-Multireferent Model Based on Organizational Trust to Explain Performance," IJERPH, MDPI, vol. 18(8), pages 1-21, April.
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