IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i5p2752-d759848.html
   My bibliography  Save this article

Strengthening the Trialability for the Intention to Use of mHealth Apps Amidst Pandemic: A Cross-Sectional Study

Author

Listed:
  • Munshi Muhammad Abdul Kader Jilani

    (Department of Human Resource Management, Bangladesh Institute of Governance and Management (BIGM), Dhaka 1207, Bangladesh)

  • Md. Moniruzzaman

    (Department of Human Resource Management, Bangladesh Institute of Governance and Management (BIGM), Dhaka 1207, Bangladesh
    Bangladesh Bridge Authority, Ministry of Road Transport and Bridge, Dhaka 1212, Bangladesh)

  • Mouri Dey

    (Department of Accounting, University of Chittagong, Chattogram 4331, Bangladesh)

  • Edris Alam

    (Faculty of Resilience, Rabdan Academy, Abu Dhabi P.O. Box 22401, United Arab Emirates
    Department of Geography and Environmental Studies, University of Chittagong, Chattogram 4331, Bangladesh)

  • Md. Aftab Uddin

    (Department of Human Resource Management, University of Chittagong, Chattogram 4331, Bangladesh)

Abstract

Recent advancements in mHealth apps and services have played a vital role in strengthening healthcare services and enabling their accessibility to marginalized people. With the alarming rise in COVID-19 infection rates around the world, there appears to be an urgent call to modernize traditional medical practices to combat the pandemic. This study aims to investigate the key factors influencing the trialability of mHealth apps/services and behavioral intention to adopt mobile health applications. The study also examines the moderating effects of self-discipline motivation, knowledge, and attitude on the relationship between trialability and behavioral intention to use. The deductive reasoning approach was followed in a positivism paradigm. The study used convenience sampling and collected responses from 280 Generation Y participants in Bangladesh. Partial least square-based structural equation modeling was employed. The results revealed that relative advantage (β = 0.229, p < 0.05), compatibility (β = 0.232, p < 0.05), complexity (β = −0.411, p < 0.05), and observability (β = 0.235, p < 0.05) of mHealth apps influence the trialability of mHealth apps and services among users. Trialability compatibility (β = 0.425, p < 0.05) of mHealth was positively related to the behavioral intention to use these mobile apps. The study found no moderating effects of attitude (β = 0.043, p > 0.05) or self-discipline motivation (β = −0.007, p > 0.05) on the hypothesized relationships. The empirical findings of this study may facilitate the development, design process, and implementation of mHealth applications with improved features that can lead to high user acceptance among Generation Y during future health crises.

Suggested Citation

  • Munshi Muhammad Abdul Kader Jilani & Md. Moniruzzaman & Mouri Dey & Edris Alam & Md. Aftab Uddin, 2022. "Strengthening the Trialability for the Intention to Use of mHealth Apps Amidst Pandemic: A Cross-Sectional Study," IJERPH, MDPI, vol. 19(5), pages 1-16, February.
  • Handle: RePEc:gam:jijerp:v:19:y:2022:i:5:p:2752-:d:759848
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/5/2752/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/1660-4601/19/5/2752/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Hair, Joe F. & Howard, Matt C. & Nitzl, Christian, 2020. "Assessing measurement model quality in PLS-SEM using confirmatory composite analysis," Journal of Business Research, Elsevier, vol. 109(C), pages 101-110.
    2. Ali Mohsen Al-Hazmi & Haytham A. Sheerah & Ahmed Arafa, 2021. "Perspectives on Telemedicine during the Era of COVID-19; What Can Saudi Arabia Do?," IJERPH, MDPI, vol. 18(20), pages 1-9, October.
    3. Keren Dopelt & Nofar Avni & Yana Haimov-Sadikov & Iris Golan & Nadav Davidovitch, 2021. "Telemedicine and eHealth Literacy in the Era of COVID-19: A Cross-Sectional Study in a Peripheral Clinic in Israel," IJERPH, MDPI, vol. 18(18), pages 1-13, September.
    4. Levi-Bliech, Michal & Kurtser, Polina & Pliskin, Nava & Fink, Lior, 2019. "Mobile apps and employee behavior: An empirical investigation of the implementation of a fleet-management app," International Journal of Information Management, Elsevier, vol. 49(C), pages 355-365.
    5. Alam, Mohammad Zahedul & Hu, Wang & Kaium, Md Abdul & Hoque, Md Rakibul & Alam, Mirza Mohammad Didarul, 2020. "Understanding the determinants of mHealth apps adoption in Bangladesh: A SEM-Neural network approach," Technology in Society, Elsevier, vol. 61(C).
    6. Xosé Mahou & Bran Barral & Ángela Fernández & Ramón Bouzas-Lorenzo & Andrés Cernadas, 2021. "eHealth and mHealth Development in Spain: Promise or Reality?," IJERPH, MDPI, vol. 18(24), pages 1-17, December.
    7. Michal Dolezel & Zdenek Smutny, 2021. "Usage of eHealth/mHealth Services among Young Czech Adults and the Impact of COVID-19: An Explorative Survey," IJERPH, MDPI, vol. 18(13), pages 1-16, July.
    8. Samar Binkheder & Raniah N. Aldekhyyel & Alanoud AlMogbel & Nora Al-Twairesh & Nuha Alhumaid & Shahad N. Aldekhyyel & Amr A. Jamal, 2021. "Public Perceptions around mHealth Applications during COVID-19 Pandemic: A Network and Sentiment Analysis of Tweets in Saudi Arabia," IJERPH, MDPI, vol. 18(24), pages 1-22, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Xiu-Fu Tian & Run-Ze Wu, 2022. "Determinants of the Mobile Health Continuance Intention of Elders with Chronic Diseases: An Integrated Framework of ECM-ISC and UTAUT," IJERPH, MDPI, vol. 19(16), pages 1-19, August.
    2. Ali Junaid Khan & Waseem Ul Hameed & Jawad Iqbal & Ashfaq Ahmad Shah & Muhammad Atiq Ur Rehman Tariq & Saira Ahmed, 2022. "Adoption of Sustainability Innovations and Environmental Opinion Leadership: A Way to Foster Environmental Sustainability through Diffusion of Innovation Theory," Sustainability, MDPI, vol. 14(21), pages 1-20, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Albahri, A.S. & Alnoor, Alhamzah & Zaidan, A.A. & Albahri, O.S. & Hameed, Hamsa & Zaidan, B.B. & Peh, S.S. & Zain, A.B. & Siraj, S.B. & Alamoodi, A.H. & Yass, A.A., 2021. "Based on the multi-assessment model: Towards a new context of combining the artificial neural network and structural equation modelling: A review," Chaos, Solitons & Fractals, Elsevier, vol. 153(P1).
    2. Mashael Alghareeb & Abdulmohsen Saud Albesher & Amna Asif, 2023. "Studying Users’ Perceptions of COVID-19 Mobile Applications in Saudi Arabia," Sustainability, MDPI, vol. 15(2), pages 1-17, January.
    3. Mai Mostafa Awad & Abd‘Elazez Hashem & Hend Mohamed Naguib, 2022. "The Impact of Lean Management Practices on Economic Sustainability in Services Sector," Sustainability, MDPI, vol. 14(15), pages 1-27, July.
    4. Hayford Asare Obeng & Richard Arhinful & Leviticus Mensah & Jerry Seth Owusu-Sarfo, 2024. "Assessing the Influence of the Knowledge Management Cycle on Job Satisfaction and Organizational Culture Considering the Interplay of Employee Engagement," Sustainability, MDPI, vol. 16(20), pages 1-28, October.
    5. Morais, Ana Catarina & Ishida, Akira & Matsuda, Ruriko, 2024. "Ethical food consumption drivers in Japan. A S–O-R framework application using PLS-SEM with a MGA assessment based on clustering," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
    6. Kautish, Pradeep & Paço, Arminda & Thaichon, Park, 2022. "Sustainable consumption and plastic packaging: Relationships among product involvement, perceived marketplace influence and choice behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    7. Zhikun Ding & Xinyue Huang & Xinrui Wang & Qiaohui Chen & Jiasheng Zhang & Zezhou Wu, 2024. "Investigating the Determinants of Construction Stakeholders’ Intention to Use Construction and Demolition Waste Recycling Products Based on the S-O-R Model in China," Sustainability, MDPI, vol. 16(6), pages 1-17, March.
    8. Sharma, Mahak & Antony, Rose & Sehrawat, Rajat & Cruz, Angel Contreras & Daim, Tugrul U., 2022. "Exploring post-adoption behaviors of e-service users: Evidence from the hospitality sector /online travel services," Technology in Society, Elsevier, vol. 68(C).
    9. Sangryeong Lee & Soo-Kyoung Lee & Jin-Woo Park, 2024. "The Effect of Service Quality and Sustainability Practices on Brand Equity: The Case of Korean Air Passengers," Sustainability, MDPI, vol. 16(11), pages 1-20, May.
    10. Arfi, Wissal Ben & Nasr, Imed Ben & Kondrateva, Galina & Hikkerova, Lubica, 2021. "The role of trust in intention to use the IoT in eHealth: Application of the modified UTAUT in a consumer context," Technological Forecasting and Social Change, Elsevier, vol. 167(C).
    11. Tarcia Camily Cavalcante Quezado & Nuno Fortes & William Quezado Figueiredo Cavalcante, 2022. "The Influence of Corporate Social Responsibility and Business Ethics on Brand Fidelity: The Importance of Brand Love and Brand Attitude," Sustainability, MDPI, vol. 14(5), pages 1-20, March.
    12. Sami S. Binyamin & Md. Rakibul Hoque, 2020. "Understanding the Drivers of Wearable Health Monitoring Technology: An Extension of the Unified Theory of Acceptance and Use of Technology," Sustainability, MDPI, vol. 12(22), pages 1-20, November.
    13. Talwar, Shalini & Kaur, Puneet & Escobar, Octavio & Lan, Sai, 2022. "Virtual reality tourism to satisfy wanderlust without wandering: An unconventional innovation to promote sustainability," Journal of Business Research, Elsevier, vol. 152(C), pages 128-143.
    14. Ashraf Sharif & Saira Hanif Soroya & Shakil Ahmad & Khalid Mahmood, 2021. "Antecedents of Self-Disclosure on Social Networking Sites (SNSs): A Study of Facebook Users," Sustainability, MDPI, vol. 13(3), pages 1-21, January.
    15. Mohd Yusoff Yusliza & Amirudin Amirudin & Raden Aswin Rahadi & Nik Afzan Nik Sarah Athirah & Thurasamy Ramayah & Zikri Muhammad & Francesca Dal Mas & Maurizio Massaro & Jumadil Saputra & Safiek Mokhli, 2020. "An Investigation of Pro-Environmental Behaviour and Sustainable Development in Malaysia," Sustainability, MDPI, vol. 12(17), pages 1-21, August.
    16. Pipatpong Fakfare & Walanchalee Wattanacharoensil, 2023. "Low‐carbon tourism for island destinations: A crucial alternative for sustainable development," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(1), pages 180-197, February.
    17. Yan, Ruihe & Gong, Xiang, 2022. "Peer-to-peer accommodation platform affordance: Scale development and empirical investigation," Journal of Business Research, Elsevier, vol. 144(C), pages 922-938.
    18. Eric De Vera Reynoso & Yogi Tri Prasetyo & Satria Fadil Persada & Klint Allen Mariñas & Omar Paolo Benito & Reny Nadlifatin & Ma. Janice J. Gumasing & Irene Dyah Ayuwati, 2024. "The Effect of the COVID-19 Pandemic on Turnover Intentions among Field Technicians: A Case Study in Philippines," Sustainability, MDPI, vol. 16(15), pages 1-16, July.
    19. Maria Rodrigues & João F. Proença & Rita Macedo, 2023. "Determinants of the Purchase of Secondhand Products: An Approach by the Theory of Planned Behaviour," Sustainability, MDPI, vol. 15(14), pages 1-18, July.
    20. Sarker, Moniruzzaman & Mohd-Any, Amrul Asraf & Kamarulzaman, Yusniza, 2021. "Validating a consumer-based service brand equity (CBSBE) model in the airline industry," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:5:p:2752-:d:759848. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.