IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i5p2661-d758133.html
   My bibliography  Save this article

Dilemmas and Repercussions of Workplace Violence against Emergency Nurses: A Qualitative Study

Author

Listed:
  • Mei-Chi Hsu

    (Department of Nursing, I-Shou University, Kaohsiung City 82445, Taiwan)

  • Mei-Hsien Chou

    (Department of Nursing, I-Shou University, Kaohsiung City 82445, Taiwan)

  • Wen-Chen Ouyang

    (Department of Geriatric Psychiatry, Jianan Psychiatric Center, Ministry of Health and Welfare, Tainan City 71742, Taiwan
    Department of Nursing, Shu-Zen Junior College of Medicine and Management, Kaohsiung City 82144, Taiwan
    Department of Psychiatry, College of Medicine, Kaohsiung Medical University, Kaohsiung City 80708, Taiwan)

Abstract

Nurses received the highest rate of workplace violence due to their close interaction with clients and the nature of their work. There have been relatively few qualitative studies focus on nurses’ perceptions of and experiences with the antecedents, dilemma and repercussions of the patient and visitor violence (PVV), leaving a considerable evidence gap. The aim of this study was to explore nurses’ experience of PVV in emergency department, the impact of PVV on quality of care, and supports needed after exposure to such incidents. We conducted semi-structured interviews with a purposive and snowball sample of nurses, and analyzed the content of the interview transcripts. A total of 10 nurses were approached and agreed to participate. Those participants ranged in age from 24 to 41 years old, eight female and two male nurses, and the majority of them (80%) held a university Bachelor degree in nursing. The average time in nursing practice was 7.2 years. We conceptualized five analytical themes, which comprised: (1) multifaceted triggers and causes of PVV; (2) experiences following PVV; (3) tangled up in thoughts and struggle with the professional role; (4) self-reflexivity and adjustment; and, (5) needs of organizational efforts and support following PVV. This paper provides compelling reasons to look beyond solely evaluating the existence of workplace, and considering the perceived professional inefficacy, impacts of being threatened or assaulted in nurses. There are also urgent needs in provision of prevention and management of workplace training programs to ensure the high-quality nursing care.

Suggested Citation

  • Mei-Chi Hsu & Mei-Hsien Chou & Wen-Chen Ouyang, 2022. "Dilemmas and Repercussions of Workplace Violence against Emergency Nurses: A Qualitative Study," IJERPH, MDPI, vol. 19(5), pages 1-16, February.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:5:p:2661-:d:758133
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/5/2661/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/5/2661/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Kai Xing & Xue Zhang & Mingli Jiao & Yu Cui & Yan Lu & Jinghua Liu & Jingjing Zhang & Yuchong Zhao & Yanming Zhao & Ye Li & Libo Liang & Zheng Kang & Qunhong Wu & Mei Yin, 2016. "Concern about Workplace Violence and Its Risk Factors in Chinese Township Hospitals: A Cross-Sectional Study," IJERPH, MDPI, vol. 13(8), pages 1-11, August.
    2. Jin-Lain Ming & Hui-Mei Huang & Shiao-Pei Hung & Ching-I Chang & Yueh-Shuang Hsu & Yuann-Meei Tzeng & Hsin-Yi Huang & Teh-Fu Hsu, 2019. "Using Simulation Training to Promote Nurses’ Effective Handling of Workplace Violence: A Quasi-Experimental Study," IJERPH, MDPI, vol. 16(19), pages 1-10, September.
    3. Shu-Fen Niu & Shu-Fen Kuo & Hsiu-Ting Tsai & Ching-Chiu Kao & Victoria Traynor & Kuei-Ru Chou, 2019. "Prevalence of workplace violent episodes experienced by nurses in acute psychiatric settings," PLOS ONE, Public Library of Science, vol. 14(1), pages 1-13, January.
    4. Fereshteh Najafi & Masoud Fallahi‐Khoshknab & Fazlollah Ahmadi & Asghar Dalvandi & Mehdi Rahgozar, 2018. "Antecedents and consequences of workplace violence against nurses: A qualitative study," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(1-2), pages 116-128, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yang-Chin Chang & Mei-Chi Hsu & Wen-Chen Ouyang, 2022. "Effects of Integrated Workplace Violence Management Intervention on Occupational Coping Self-Efficacy, Goal Commitment, Attitudes, and Confidence in Emergency Department Nurses: A Cluster-Randomized C," IJERPH, MDPI, vol. 19(5), pages 1-17, February.
    2. Bo Li & Muhammad Mohiuddin & Qian Liu, 2019. "Determinants and Differences of Township Hospital Efficiency among Chinese Provinces," IJERPH, MDPI, vol. 16(9), pages 1-16, May.
    3. Sarang Kim & Minkyung Gu & Sohyune Sok, 2022. "Relationships between Violence Experience, Resilience, and the Nursing Performance of Emergency Room Nurses in South Korea," IJERPH, MDPI, vol. 19(5), pages 1-11, February.
    4. Junfeng Zhang & Jing Zheng & Yingying Cai & Kexin Zheng & Xingling Liu, 2021. "Nurses' experiences and support needs following workplace violence: A qualitative systematic review," Journal of Clinical Nursing, John Wiley & Sons, vol. 30(1-2), pages 28-43, January.
    5. Jin-Lain Ming & Hui-Mei Huang & Shiao-Pei Hung & Ching-I Chang & Yueh-Shuang Hsu & Yuann-Meei Tzeng & Hsin-Yi Huang & Teh-Fu Hsu, 2019. "Using Simulation Training to Promote Nurses’ Effective Handling of Workplace Violence: A Quasi-Experimental Study," IJERPH, MDPI, vol. 16(19), pages 1-10, September.
    6. Ying Mao & Wei Ning & Ning Zhang & Tao Xie & Jinnan Liu & Yongbo Lu & Bin Zhu, 2021. "The Therapeutic Relationship in China: A Systematic Review and Meta-Analysis," IJERPH, MDPI, vol. 18(7), pages 1-19, March.
    7. Sibusiso Cyprian Nomatshila & Sikhumbuzo A. Mabunda & Thandi Puoane & Teke R. Apalata, 2022. "Prevalence of Obesity and Associated Risk Factors among Children and Adolescents in the Eastern Cape Province," IJERPH, MDPI, vol. 19(5), pages 1-15, March.
    8. Hsiu-Fen Hsieh & I-Chin Huang & Yi Liu & Wen-Ling Chen & Yi-Wen Lee & Hsin-Tien Hsu, 2020. "The Effects of Biofeedback Training and Smartphone-Delivered Biofeedback Training on Resilience, Occupational Stress, and Depressive Symptoms among Abused Psychiatric Nurses," IJERPH, MDPI, vol. 17(8), pages 1-11, April.
    9. Asghar Afshar Jahanshahi & Bakr Al‐Gamrh, 2024. "Beyond external pressures: How work conditions harm employees' social and environmental responsibilities," Business Strategy and the Environment, Wiley Blackwell, vol. 33(5), pages 4292-4309, July.
    10. Grigorovich, Alisa & Kontos, Pia, 2019. "A critical realist exploration of the vulnerability of staff to sexual harassment in residential long-term care," Social Science & Medicine, Elsevier, vol. 238(C), pages 1-1.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:5:p:2661-:d:758133. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.